20 bästa jobben som customer service specialist i stockholms län (Rekryterar nu!)

Order Customer Collaboration Specialist
Mondelēz International —Upplands Väsby
- Heltid
- Microsoft Excel
- Kundservice
- Microsoft Office
Client Support Specialist
Live Nation —Stockholm
- Heltid
- Microsoft Word
- Microsoft Excel
- Kundservice
12d
Nordic Customer Support Specialist (Swedish, Norwegian, Finnish, Danish)
Transcom —Stockholm
- Kundservice
- Engelska
- Kontor
Sales Operations Specialist
SANY Northern Europe AB —Järfälla
- Heltid
- Microsoft Excel
- Försäljning
- Engelska
12d
P2P and O2C Specialist
Cognizant —Stockholm
- Heltid
- Engelska
- Finans
- Redovisning
Customer Support Specialist - Swedish market
Tibber —Stockholm
- Kundservice
- Engelska
- Masterexamen
Senior Service Provider Manager (all genders) - Stockholm/Brunna
Zalando —Stockholm
- Heltid
- Engelska
- Analytisk förmåga
- Kandidatexamen
Technical Sales Specialist
NET INSIGHT AB —Solna
- Heltid
- Försäljning
- Engelska
- Kandidatexamen
Risk & Internal Control Specialist
Zurich Insurance —Stockholm
- Engelska
- Kontor
- Finans
4d
Inside Sales Specialist – IBM
TD Synnex —Solna
- Heltid
- Försäljning
- Engelska
- Kontor
- Betald semester
13d
Associate Client Executive M/F Nordic Marine Cargo
Mercer —Stockholm
- Heltid
- Microsoft Excel
- Engelska
- Kontor
Training Specialist Passenger Cars Aftersales - BYD Sweden
BYD Europe —Stockholm
- Heltid
- Microsoft Word
- Microsoft Excel
- Engelska
8d
CUSTOMER EXPERIENCE SPECIALIST
SCANDINAVIAN AIRLINES SYSTEM DENMARK -NORWAY-SWEDEN —Stockholm
- Heltid
- Engelska
- Kontor
Service Desk Technician
Truesec —Stockholm
- Kundservice
- Skrivkunskaper
- Engelska
Pre-Sales Specialist Trading and Investor Solutions (m/f/d)
Infront Financial Technology GmbH —Stockholm
- Heltid
- Försäljning
- Engelska
- Kontor
- Personalstödsprogram
7d
Junior HR Business Partner
Silex Microsystems AB —Järfälla
- Heltid
- Engelska
- Microsoft Office
- Analytisk förmåga
Pre-Sales Specialist Trading and Investor Solutions
Infront Sweden AB —Stockholm
- Heltid
- Försäljning
- Engelska
- Redovisning
- Personalstödsprogram
7d
MARKETING AUTOMATION SPECIALIST
SAS AB —Solna
- Heltid
- CRM-program
- Oracle
- Försäljning
Customer & Cargo Coordination (CCC) Specialist
Wallenius Wilhelmsen —Stockholm
- Försäljning
- Kundservice
- Engelska
8d
CUSTOMER EXPERIENCE SPECIALIST
SAS AB —Solna
- Heltid
- Engelska
- Kontor
- Kafé

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Order Customer Collaboration Specialist

Mondelēz International -
Upplands Väsby

Ansök nu

Jobbinformation

Heltid

Kvalifikationer

Microsoft Excel
Kundservice
Microsoft Office
Analytisk förmåga
Pivottabeller
Företagsekonomi
Account management
Kommunikationsfärdigheter

Fullständig jobbeskrivning

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will improve value and service to your customers and improve supply chain efficiency. In addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers.

How you will contribute

You will:

Be the single point of contact for your customer portfolio
Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction
Help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers
Work with the order fulfilment team to report on KPIs, including root-cause analysis and improvement initiatives
Use customer data to monitor on-shelf availability, depot-to-store service, stock holding and promotional sales. Use this information to drive decision making internally and with the customer in ways that maximize service levels and sales

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Experience in CS&L and with customers
Experience in fast-moving consumer goods or consumer packaged goods company
Strong analytical and problem solving skills
SAP knowledge and expertise in MS Office
Customer orientation, strong influencing and communication skills
Strong focus on delivering productivities, service and KPIs
Team player, accountable, proactive thinking, flexibility

More about this role

What you need to know about this position:

The role requires daily interaction with customers and internal stakeholders – communication skills are essential

The work is fast-paced and requires the ability to prioritize and manage multiple tasks simultaneously

Data-driven decision making is a core part of the role – you should be comfortable working with numbers,reportsand systems

The role demands independent problem-solving skills, but also close collaboration with cross-functional teams

The customer portfolio includes strategically important accounts that require reliability and consistency

What extra ingredientsyou willbring:

Ability to build trustworthy and long-lasting customer relationships

Natural curiosity and a genuine desire to understand the customer's business in depth

Solution-oriented mindset – you see challenges as opportunities

Ability to communicate complex matters clearly and understandably

Digital fluency – you adopt new tools and systems quickly

Precision and conscientiousness combined with an agile way of working

Education / Certifications:

RelevantBachelor/University degree (e.g., Business Administration, Logistics, Supply Chain Management, or equivalent)

SAP certification is an advantage

MS Office(especially Excel)andBI are considered a plus

Additionaltraining in customer service, supply chain, or data analytics is a bonus

Job specific requirements:

Minimum 2–3 years of experience in customer service or account management, preferably in the FMCGindustry

Fluent inSwedish andEnglish (written and verbal);additionallanguages are an asset

Strong SAPproficiency(order management, reporting)

Advanced Excel skills (pivot tables, formulas, data analysis)

Experience with KPI reporting and root-cause analysis

Ability to work under pressure and meet deadlines

Willingness to travel for customer meetings whenrequired

Travel requirements:

Willingness to travel for customer meetings whenrequired

Internal meetings

Work schedule: 100%.

Please note this is a temporary position, open between 1 August 2026 and 31 March 2028.

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Temporary (Fixed Term)

Customer Collaboration (CLD)

Customer Service & Logistics

Ansök nu

Förfina din sökning

customer service specialist jobb i stockholms län

Order Customer Collaboration Specialist

Client Support Specialist

Nordic Customer Support Specialist (Swedish, Norwegian, Finnish, Danish)

Sales Operations Specialist

P2P and O2C Specialist

Customer Support Specialist - Swedish market

Senior Service Provider Manager (all genders) - Stockholm/Brunna

Technical Sales Specialist

Risk & Internal Control Specialist

Inside Sales Specialist – IBM

Associate Client Executive M/F Nordic Marine Cargo

Training Specialist Passenger Cars Aftersales - BYD Sweden

CUSTOMER EXPERIENCE SPECIALIST

Service Desk Technician

Pre-Sales Specialist Trading and Investor Solutions (m/f/d)

Junior HR Business Partner

Pre-Sales Specialist Trading and Investor Solutions

MARKETING AUTOMATION SPECIALIST

Customer & Cargo Coordination (CCC) Specialist

CUSTOMER EXPERIENCE SPECIALIST

Jag vill få den senaste jobbevakningen för customer service specialist i stockholms län

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Job Description

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Excited to grow your career?

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

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