20 bästa jobben som b2b support i stockholm, ab (Rekryterar nu!)

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Jag vill få den senaste jobbevakningen för b2b support i stockholm, ab

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b2b support jobs near stockholm, ab

Client Service Representative

CSC (Corporation Service Company) -
Stockholm

Ansök nu

Jobbinformation

Heltid
400 000SEK - 480 000SEK per år

Förmåner

Arbetsplatsförlagd utbildning

Kvalifikationer

Microsoft Word
Franska
Microsoft Excel
Engelska
Microsoft Office
Svenska
DNS
Organisationsförmåga
Kommunikationsfärdigheter
Tyska

Fullständig jobbeskrivning

Title: Client Service Partner

Location: Stockholm, Sweden

Working Hours: Full Time, Monday to Friday

Hybrid, 3 days in the office

The salary range for this specific role will be 400,000-480,000 SEK/year.
The final salary will be determined based on relevant skills, experience, and role scope, in line with our objective and gender-neutral compensation framework.

We are currently hiring a Client Service Partner to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Partner, you will act as the primary point of contact for clients who require assistance with CSC’s internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You’ll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client’s domain portfolios and digital assets are secure.

If you’ve worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment. Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®. What does that mean? Learn more about DBS by visiting cscdbs.com . While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!

Additionally, our positions come with CSC’s competitive benefits and incentives.

Some of the tasks you will be responsible for:

Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
Client Relationships: Build and maintain client relationships by understanding the unique needs of each client.
Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction.
Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings.
Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed.

What technical skills, experience, and qualifications do you need?

Must be fluent in both English and Swedish. Fluency in German or French would be a plus
Experience working in a customer-centric environment, industry and/or role
Effective written and verbal communication skills
Ability to think critically and be solution oriented
Strong Microsoft Office skills including MS Excel, Word, and Outlook
Ability to learn, adapt to, and discuss new technology
Tenacity and agility to balance varying priorities and inquiries from internal and external customers
Ability to work independently, as well as on a team
Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
Previous experience of producing quality results with high attention to detail
Ability to be direct, open, and honest when communicating with clients and co-workers

What You Can Expect from Us

Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services:

Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
An on-team mentor to provide additional day to day support during your onboarding
Collaborative team environment
Supportive leaders committed to your professional development and growth
Complimentary access to Open Sesame, monthly job-related recurrent training, and more
Flexibility for our employees by offering a hybrid work schedule
A clear vision, mission and values centered around our promise to provide world class service to our clients

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Förfina din sökning

b2b support jobb i stockholm, ab

Client Service Representative

Account Executive – Sweden

Join our Customer Success Manager (Supply Side) teams!

Manager, Customer Success (Activation), Europe

Field Sales Specialist B2B at Wolt

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Sales Development Representative - Stockholm

Vill du vara med och bygga framtidens försäljning på Onitio? Vi söker en se

Senior Sales Representative – Dell Solutions

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Partner Development Manager, Sweden, EMEA Partner Organization

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Jag vill få den senaste jobbevakningen för b2b support i stockholm, ab

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