20 bästa jobben som operational excellence i stockholm (Rekryterar nu!)

Team Leader-Customer Service & Disputes
American Express —Stockholm
- Heltid
- Microsoft Excel
- Engelska
- Microsoft Office
- Föräldraledighet
- Livförsäkring
9d
Operational Buyer
Coherent Corp. —Järfälla kommun
- Heltid
- Microsoft Excel
- Oracle
- Engelska
Client Support Specialist
Live Nation —Stockholm
- Heltid
- Microsoft Word
- Microsoft Excel
- Kundservice
12d
Associate Client Executive M/F Nordic Marine Cargo
Mercer —Stockholm
- Heltid
- Microsoft Excel
- Engelska
- Kontor
Acting Head of International Sustainable Business, Stockholm
Business Sweden —Stockholm
- Engelska
- Masterexamen
- Kandidatexamen
Technical Customer Support Lead - Stockholm or London
Tandem Health —Stockholm
- Heltid
- Engelska
- Kontor
- Kommunikationsfärdigheter
- Betald semester
- Föräldraledighet
Sales Operations Manager, EMEA Sales Operations
AWS EMEA SARL (Sweden Branch) —Stockholm
- Heltid
- CRM-program
- Microsoft Excel
- Försäljning
14d
Manager of Sales Operations
atNorth —Kista
- CRM-program
- Försäljning
- Engelska
Sales Leader Nordics
Caldic —Sollentuna
- CRM-program
- Försäljning
- Engelska
Workplace Safety & Operational Risk Independent Consultant - Sweden
dss+ —Stockholm
- Heltid
- Engelska
- Masterexamen
- Analytisk förmåga
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Central Operations Manager (Stockholm) - Full-Time
Voi Technology —Stockholm
- Heltid
- Microsoft Excel
- Engelska
- Finans
Ansök direkt
Capital Commodity Procurement Manager
Coherent Corp. —Järfälla kommun
- Heltid
- Microsoft Excel
- Oracle
- Masterexamen
Customer Success Manager
Wallenius Wilhelmsen Ocean AS, filial Sverige —Stockholm
- Heltid
- CRM-program
- Analytisk förmåga
- Kandidatexamen
8d
Service Manager Network Services
I-Ray IT Solutions AB —Solna
- Heltid
- Engelska
- Analytisk förmåga
- Kandidatexamen
Project Manager – Sweden
Vertiv —Stockholm
- Heltid
- El-schema
- Engelska
- Microsoft Office
Risk & Internal Control Specialist
Zurich Insurance —Stockholm
- Engelska
- Kontor
- Finans
5d
Demand Manager - Nordics - Diabetes Care
Abbott Laboratories —Solna
- Heltid
- Microsoft Excel
- Engelska
- Finans
Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)
IQVIA —Stockholm
- Heltid
- Personalansvar
- Engelska
- Microsoft Office
6d
Regional Operations Account Specialist - Freight Fowarding
The Peninsular and Oriental Steam Navigation Company —Stockholm
- CRM-program
- Microsoft Excel
- Engelska
Ansök direkt
2 tim
Sales Assistant Full time Mulberry NK Stockholm
MULBERRY SWEDEN AB —Stockholm
- Heltid
- CRM-program
- Engelska
14d

Jag vill få den senaste jobbevakningen för operational excellence i stockholm

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Team Leader-Customer Service & Disputes

American Express -
Stockholm

Ansök nu

Jobbinformation

Heltid
9 dagar sedan

Förmåner

Föräldraledighet
Livförsäkring

Kvalifikationer

Finska
Microsoft Excel
Norska
Engelska
Microsoft Office
Svenska
Ledarskap
Kommunikationsfärdigheter
Förhandling

Fullständig jobbeskrivning

Global Servicing (GS) delivers consumer travel, concierge, and customer servicing experiences for American Express customers across consumer, banking, merchant, and commercial lines of business. Building on Amex’s 175-year legacy of service excellence, GS combines innovation, technology, and a human touch to deliver the world’s best customer experience every day.

We are seeking a Team Leader to join our Customer Engagement Network. In this role, you will be responsible for leading the day-to-day performance, coaching, and development of a blended team of customer service professionals. The team supports customers and internal partners across a range of complex servicing needs, including disputes and customer service inquiries.

The successful candidate will be an experienced, people-focused leader who can inspire colleagues, foster engagement, and drive consistent delivery of high-quality customer outcomes. This role requires strong leadership capability, sound judgment, and the ability to support teams through change in a dynamic servicing environment.

Demonstrated people leadership experience, including the ability to lead teams through change with resilience and confidence.
Strong coaching, performance management, negotiation, and stakeholder management skills.
Ability to lead by example and foster a positive, inclusive, and effective work environment.
Proven ability to drive operational performance and achieve key customer servicing metrics.
Strong customer focus, with the ability to advocate for customer needs while supporting company objectives.
Excellent written and verbal communication skills, including presentation and public speaking capability.
Strong personal accountability, sound judgment, and an innovative mindset.
Experience in a contact center or customer servicing environment is preferred.
Self-motivated and reliable, with the ability to work effectively both independently and collaboratively.
Fluency in Swedish or Norwegian and English, both written and spoken; Finnish language skills are considered an advantage.
Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.

Employment eligibility to work with American Express in Sweden is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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operational excellence jobb i stockholm

Team Leader-Customer Service & Disputes

Operational Buyer

Client Support Specialist

Associate Client Executive M/F Nordic Marine Cargo

Acting Head of International Sustainable Business, Stockholm

Technical Customer Support Lead - Stockholm or London

Sales Operations Manager, EMEA Sales Operations

Manager of Sales Operations

Sales Leader Nordics

Workplace Safety & Operational Risk Independent Consultant - Sweden

Central Operations Manager (Stockholm) - Full-Time

Capital Commodity Procurement Manager

Customer Success Manager

Service Manager Network Services

Project Manager – Sweden

Risk & Internal Control Specialist

Demand Manager - Nordics - Diabetes Care

Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)

Regional Operations Account Specialist - Freight Fowarding

Sales Assistant Full time Mulberry NK Stockholm

Jag vill få den senaste jobbevakningen för operational excellence i stockholm

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