As a Client Manager you are overall responsible for your clients’ campaign work, all the way from media recommendations and planning to execution, including budget allocation cross channel where you lead and work closely with channel specialists in the client team.
As Client Manager you are also responsible for managing digital activations from start to finish. Including planning and buying, develop data-driven recommendations across all channels and continuously analyze and evaluate campaign results and support your clients with actionable recommendations.
At Publicis Media we put the client in focus and are both reliable and daring when approaching our commitments. We build on best practices while continuously challenging ourselves and others both internally and towards our clients. This role puts high demands towards you being solution oriented while instilling trust in your relationships.
In this role you are responsible for...
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Driving the daily work for the client and within the client team.
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Project Leadership: Managing multiple client projects and ensuring workflows and processes are followed.
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Overseeing the entire process from briefing to follow-up in campaign-specific activities, including defining KPIs, ensuring measurements, and implementing ongoing campaign optimizations.
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Independently managing administration and financial matters for the client.
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Ensuring compliance with implemented processes and templates for all recommendations, follow-ups, and ongoing reporting throughout the year.
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Receiving, interpreting, and asking supplementary questions to the client regarding their briefs.
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Ensuring that internal briefs to the client team are clear and contain relevant information, while also coordinating information and workflow, including managing deadlines.
We are looking for a skilled self-leader with the ability to successfully lead and support cross-disciplinary teams. To succeed in this role, we believe you value collaboration, have a collective mindset, and enjoy communicating with and motivating people. The requirements for this role include:
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Academic or relevant post-secondary education.
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A minimum of 3 years of work experience in digital marketing, client management, or an equivalent field.
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Strong organizational and multitasking skills with an eye for detail.
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Knowledge of digital marketing, measurement, and measurement frameworks.
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Excellent written and verbal communication skills.
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A proactive attitude and the ability to thrive in a fast-paced environment.
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Problem-solving skills, with the ability to find solutions independently, within the team, or externally.
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Experience with media buying platforms, ad servers, or GA4 is a plus.
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Proficiency in Microsoft Office Suite; being a native user of project management tools is meritorious.
Our team is enjoying the summer holiday period from June through August. During this time, you may experience a longer-than-usual response time, and there may be delays in our recruitment process. We appreciate your patience and look forward to reviewing your application and getting back to you as soon as we're back in the office.
