18 bästa jobben som business development director i stockholm, ab (Rekryterar nu!)

Service Design Lead
TUI Group —Stockholm
- Heltid
- Engelska
- Masterexamen
- Organisationsförmåga
4d
Lead Server Developer
Rovio —Stockholm
- Engelska
- Kontor
- Masterexamen
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SAP Manager P2M Solutions
FUCHS LUBRICANTS SWEDEN AB —Stockholm
- Heltid
- Engelska
- Ledarskap
Project Director- Data Centres
Turner & Townsend —Stockholm
- Heltid
- Projektledning
- Storbygge
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Senior Director IT
Lyten —Stockholm
- Heltid
- Ledarskap
Manager, National Accounting Sweden, Finland & Norway
PPG —Stockholm
- Heltid
- Engelska
- Kontor
- Finans
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Sales Support Engineer/Teknisk Support
Bemsiq AB —Stockholm
- Engelska
Senior Project Manager
Turner & Townsend —Stockholm
- Heltid
- Projektledning
- Storbygge
- Kommunikationsfärdigheter
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Senior Product Manager, Data / ML
Mentimeter —Stockholm
- Kontor
9d
Sales Support Engineer/Teknisk Support to Produal
Emajsi —Tyresö kommun
- Engelska
Cost & Value Engineer
Permobil —Solna
- Engelska
- Kandidatexamen
- Agile
Senior Visual Merchandiser Retail
J.Lindeberg —Stockholm
- Heltid
- Projektledning
- Kommunikationsfärdigheter
2d
Lighting Designer
Nordic Knots AB —Stockholm
Print & Textile Designer
Acne Studios AB —Stockholm
- Heltid
- Engelska
- Kandidatexamen
4d
Tech Lead - Data Engineering
Playground Group —Stockholm
- Engelska
- Python
AI Tech Director
Umain —Stockholm
Head of Payments, Tieto Banktech (m/f/d)
Tieto —Solna
- Heltid
- Engelska
- Ledarskap
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6d
Head of Payments, Tieto Banktech (m/f/d)
Tietoevry —Solna
- Heltid
- Engelska
- Ledarskap
5d

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Service Design Lead

TUI Group -
Stockholm

Ansök nu

Jobbinformation

Heltid
4 dagar sedan

Kvalifikationer

Engelska
Masterexamen
Organisationsförmåga
Ledarskap

Fullständig jobbeskrivning

Luton, United Kingdom Hanover, Germany; Rijswijk, Netherlands; Brussels, Belgium; Stockholm, Sweden Hybrid Permanent Full Time 37.5 hrs 139308

Join TUI and shape the future of customer experience. As our Service Design Lead, you'll establish and lead TUI's Service Design practice, driving the development of seamless, end-to-end customer experiences across all channels and touchpoints while transforming how we design and deliver services to millions of customers.

The role will be published until 28th July 2026.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

You'll develop and implement a comprehensive service design strategy for TUI, establishing the vision, principles, and approach for how service design will transform customer experiences and business operations.
Building and leading TUI's service design practice, you'll recruit, develop, and mentor a team of service designers while establishing methodologies, tools, and processes that enable effective service design.
We'll look to you to lead the design of seamless, end-to-end customer experiences across digital and physical touchpoints, addressing complex cross-channel journeys and ensuring consistency throughout the customer lifecycle.
Building strong relationships with senior stakeholders across the organization, you'll influence strategic decisions, secure buy-in for service design initiatives, and advocate for customer-centered approaches at executive level.
Your expertise will address complex ecosystem challenges that span multiple business units, systems, and partners, designing holistic solutions that transform how TUI delivers services to customers.
Working closely with the Director of Product Design, Head of UX Research, Product Design Leads, Technology Domain Owners, and senior executives, you'll lead service design for emerging channels while building service design capabilities across the organization through training programs and workshops.

ABOUT YOU

You have a Master's degree in Service Design, Experience Design, Design Management, or related field
Your minimum 8 years of experience in service design includes 3-5 years in leadership roles with a proven track record of building and leading service design practices in complex organizations.
You bring deep expertise in service design methodologies, tools, and frameworks with experience designing complex, multi-channel customer experiences.
You possess strong understanding of business operations, systems thinking, and organizational design with experience working with senior stakeholders and influencing at executive level.
Your strong portfolio demonstrates impact on business outcomes through service design along with experience leading transformation initiatives that span multiple touchpoints and business units.
You have strong leadership skills with experience developing and mentoring design talent, excellent facilitation skills, and strategic thinking that balances customer needs with business objectives (fluent in English, with additional European languages beneficial).

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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business development director jobb i stockholm, ab

Service Design Lead

Lead Server Developer

SAP Manager P2M Solutions

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Manager, National Accounting Sweden, Finland & Norway

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Senior Project Manager

Senior Product Manager, Data / ML

Sales Support Engineer/Teknisk Support to Produal

Cost & Value Engineer

Senior Visual Merchandiser Retail

Lighting Designer

Print & Textile Designer

Tech Lead - Data Engineering

AI Tech Director

Head of Payments, Tieto Banktech (m/f/d)

Head of Payments, Tieto Banktech (m/f/d)

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Jag vill få den senaste jobbevakningen för business development director i stockholm, ab

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