20 bästa jobben som customer success i sweden (Rekryterar nu!)

Customer Service Specialist I - Uppsala Sweden
Thermo Fisher Scientific —Uppsala
- Heltid
- Kundservice
- Salesforce
- Engelska
4d
Support Specialist till Hitrate Technologies Sweden AB
Hitrate Technologies —Örebro
- Heltid
- CRM-program
- Kundservice
- Engelska
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9d
Manager, Customer Success (Activation), Europe
Mastercard —Stockholm
- Heltid
- Microsoft Excel
- Personalansvar
- Försäljning
Customer Support Agent
Epassi —Stockholm
- Microsoft Excel
- Kundservice
- Engelska
Customer Success Agent
Einride —Stockholm
- Heltid
- Engelska
- Kandidatexamen
- Organisationsförmåga
2d
Customer Success Manager
Mercell —Stockholm
- Heltid
- CRM-program
- Engelska
- Kontor
- Föräldraledighet
2d
Customer Success Manager (Stockholm / Hybrid)
PriceShape —Stockholm
- CRM-program
- Spanska
- Engelska
Operations Coordinator
Tele2 —Kista
- Heltid
- Hybridarbete
- Engelska
- Kommunikationsfärdigheter
Customer Care Coordinator
Sweed Beauty —Stockholm
- Heltid
- Engelska
- Organisationsförmåga
- Kommunikationsfärdigheter
Customer Success Manager till snabbväxande Scale-up
RiseRank —Stockholm
- Heltid
- CRM-program
- Microsoft Excel
- Försäljning
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8d
Tech Customer Support Administrator II
Sinch —Kalmar
- 35 000SEK - 40 000SEK per månad
- Heltid
- Engelska
- Linux
Customer Success Manager till Bonnier News
Bonnier News AB —Stockholm
- Heltid
- CRM-program
- Marknadsföring
- Marknadsföring
- Föräldraledighet
4d
Product Owner to the LIAC Team | SEB Life & Pension, Solna
SEB —Solna
- Engelska
- Kommunikationsfärdigheter
- Livförsäkring
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9d
Customer Success & Operations Intern
Hey Sid AB —Mölndal
- Heltid
- CRM-program
- Skrivkunskaper
- Engelska
Project Manager -Customer Onboarding
Telavox —Malmö
- Engelska
Customer Experience Customer Success Specialist
Cisco Systems —Stockholm
- Heltid
- Kommunikationsfärdigheter
Customer Success & Research Administration Specialist
Minso Solutions —Borås
- Engelska
- Forskning
- Projektledning
Customer Experience Intern – Support, Onboarding & Operations
Hey Sid AB —Mölndal
- Heltid
- CRM-program
- Skrivkunskaper
- Engelska
Customer Success och Säljande Receptionist
AuraDent —Stockholm
- Heltid
- Kundservice
- Engelska
- Reception
- Personalrabatt
- Professionell utvecklingshjälp
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3d
Customer Success Agent - Shiplink
Mirapeople —Stockholm
- Heltid
- Kontor

Jag vill få den senaste jobbevakningen för customer success i sweden

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Customer Service Specialist I - Uppsala Sweden

Thermo Fisher Scientific -
Uppsala

Ansök nu

Jobbinformation

Heltid
4 dagar sedan

Kvalifikationer

Kundservice
Salesforce
Engelska
Microsoft Office
Kandidatexamen
Organisationsförmåga

Fullständig jobbeskrivning

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

Location/Division Specific Information:

Olink, part of Thermo Fisher Scientific, is dedicated to advancing the understanding of human disease through proteomics. Olink panels provide innovative, high-quality solutions for human protein biomarker discovery, enabling researchers to measure thousands of proteins simultaneously from just a few microliters of blood. Using highly specific and thoroughly validated assays with a wide dynamic range, Olink’s technology overcomes traditional limitations in protein analysis and supports deeper insights into human biology and disease.

Job description

The Customer Care Specialist role offers you a place on a multi-faceted, dynamic, and rewarding team focused on delivering best-in-class support. We are looking for an experienced Customer Care Specialist to join our organization to support our internal and external customers when purchasing Olink products.

The Customer Care team is responsible for ensuring the journey of our customers’ experience with Olink is exceptional. You would be based in our Uppsala office and report to Manager, Customer Service based in the US.

A Day in the Life:

Meet the challenges of a fast-paced environment, while maintaining a customer focus and strong level of professionalism.
Ensure each transaction is processed within company guidelines, customer specifications and established Service Level Agreement.
Use our ERP System, Salesforce and other applications to register and maintain customer account information, process orders and research inquiries.
Provide communication to customers and Business Development Manager to confirm order, delivery, and invoicing.
Proactively research delays, collaborate with supporting teams for resolution. Communicate all changes to customer and Business Development Manager.
Investigate customer complaints and inquiries by collaborating with all supporting teams such as Sales, Support, Distribution and Finance for quick resolution.
Monitor customer feedback from Satisfaction Survey, contact any unfavorable responses for resolution and report details.
Answer inbound customer phone calls and inquiries, check voicemails and triage to correct team.
Ability to identify opportunities for process improvement, collaborate with team and leader to build efficiencies.

QUALIFICATIONS & COMPETENCIES Education

Bachelor’s degree or equivalent experience

Qualifications - Experience, technical skills

Proven success in a Customer Service role for 2+ years with a passion for building customer loyalty. If you have experience in a similar role within Life Sciences it´s an advantage.
Documented experience in Microsoft Office and SalesForce programs and an ability to learn other software and ERP systems.
Excellent language skills, both verbally and written, in English is mandatory.

Competencies -
Personal skills and abilities

As a person you should have strong organizational skills as well as the ability to communicate with both customers and internal stakeholders in a clear and friendly way. In this role it is crucial to be good at multitasking while keeping a strong customer focus and to thrive in a fast-paced environment. Last but not least at Olink we have a commitment to implementing feedback as a means to achieving individual and company performance goals.

Note: This Job Description does not cover all possible situations or tasks that may arise.

Why Join Us?

At Olink, Thermo Fisher Scientific, you will be part of a nurturing team that values integrity, innovation, and involvement. We offer an encouraging environment where your diverse experiences and perspectives are appreciated, enabling you to thrive and excel in your career.

The final date to submit applications is the 13th of September 2026. The role could be filled prior to this deadline.

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customer success jobb i sweden

Customer Service Specialist I - Uppsala Sweden

Support Specialist till Hitrate Technologies Sweden AB

Manager, Customer Success (Activation), Europe

Customer Support Agent

Customer Success Agent

Customer Success Manager

Customer Success Manager (Stockholm / Hybrid)

Operations Coordinator

Customer Care Coordinator

Customer Success Manager till snabbväxande Scale-up

Tech Customer Support Administrator II

Customer Success Manager till Bonnier News

Product Owner to the LIAC Team | SEB Life & Pension, Solna

Customer Success & Operations Intern

Project Manager -Customer Onboarding

Customer Experience Customer Success Specialist

Customer Success & Research Administration Specialist

Customer Experience Intern – Support, Onboarding & Operations

Customer Success och Säljande Receptionist

Customer Success Agent - Shiplink

Jag vill få den senaste jobbevakningen för customer success i sweden

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