Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Are you a student or recent graduate who wants to build experience at the crossroads of digital operations, IT, and business support?
This is an unpaid internship at Volvo Group, designed for someone who wants to build practical skills, work with experienced colleagues, and begin a career in a meaningful and international setting.
As an intern in the Solution Engineering Chapter - Retail & Wholesale , you will be part of a team that supports digital delivery across markets. You will contribute with analytical thinking, structure, and fresh perspectives to work that has real impact on internal teams and global operations.
This internship is a great opportunity for someone who enjoys variety, collaboration, and learning by doing. You will work across different tasks and stay in close communication with colleagues, stakeholders, and partners across markets. In this role, communication and coordination are key. You will also gain insight into how IT operations, business stakeholders, external vendors, and VFS work together in a truly international environment.
As part of the chapter, you will:
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Register, review, track, and follow up on tickets in ServiceNow and vendor reporting systems
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Coordinate communication between internal teams, vendors, and stakeholders
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Ensure tickets are correctly received, categorized, documented, and progressed according to agreed processes
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Maintain high data quality, consistency, and reliability across support and reporting systems
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Support service transparency through structured tracking, reporting, process flows and documentation
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Identify opportunities for automation, standardization, and simplification
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Contribute to continuous improvement activities
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Create clear and professional reporting materials, templates, presentations, and communications
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Support broader operational and coordination activities within the chapter
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Track and follow up on technical tasks, milestones, and deliverables
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Help ensure clear visibility of progress, blockers, and dependencies
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Coordinate daily and weekly follow-ups with technical teams
This internship will give you the opportunity to develop skills in:
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Support operations in a global organization
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ServiceNow and vendor reporting systems
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Ticket handling, coordination, and follow-up
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Communication with internal teams, vendors, and stakeholders
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Data quality, reporting, and documentation
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Continuous improvement, automation, and simplification
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Working across cultures, markets, and functions
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Building a strong foundation for a future career in IT or digital operations
We are looking for someone who is curious, structured, and eager to learn in a technical and global environment.
You are likely to have:
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A strong interest in IT, digital operations, or technical support
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An understanding of IT Service Management, such as ITIL, is a plus
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A problem-solving mindset and analytical thinking
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Good organizational skills and attention to detail
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The ability to manage multiple tasks
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Strong communication and collaboration skills
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Comfort working with both technical and non-technical stakeholders
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A proactive attitude and willingness to take ownership
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Good knowledge of Microsoft Office tools, especially Excel, PowerPoint, and Word
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Fluent English, written and spoken
This internship offers more than just experience. It is a chance to learn from skilled colleagues, contribute to meaningful work, and build a strong foundation for your future career.
You will join an international environment where you can develop professionally, expand your understanding of digital business operations, and grow your confidence by working on real challenges with real impact.
If you are excited to learn, contribute, and grow in a global environment, we would love to hear from you. Apply today and take the next step in your career journey with Volvo Group.
Last Application Date: 12 August 2026
Location: This position is based onsite at the VFS office in Gothenburg, Sweden. Remote or hybrid arrangements are not applicable for this role.
Start date: Septermber 2026
Duration: 4-6 month
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
What’s in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.
