This is a great opportunity for someone who enjoys helping customers, solving problems, and working in a dynamic and multicultural environment. A comprehensive relocation package is available for candidates moving to Malta.

Your Role

As a Customer Account Advisor, you will provide high-quality support to Danish-speaking customers across multiple communication channels.

Your responsibilities will include:

Supporting customers via Live Chat, email and telephone
Assisting with customer account enquiries
Handling questions related to betting, payments and transactions
Resolving customer issues efficiently and professionally
Providing accurate information and an excellent customer experience
Following internal procedures and service standards
Collaborating with an international customer service team

What We're Looking For

Fluent level Danish
Strong English communication skills
Excellent communication and customer service abilities
Comfortable communicating through chat, email and phone
Customer-focused and solution-oriented approach
Comfortable working within the online betting and gaming industry
Availability to work a rotational schedule, including evenings, weekends and public holidays
Willingness to relocate to Malta if not already locally based

What We Offer

Full relocation support to Malta
Company-provided accommodation upon arrival
Monthly accommodation allowance during the initial months
Flight reimbursement
Hybrid working model
Life and health insurance
Gym membership
Additional employer pension contribution
Shift enhancements and performance-related bonuses
International and multicultural working environment
Career development opportunities

Ready for a New Experience in Malta?

If you speak Danish fluently and are ready for a new professional experience in Malta, we would love to hear from you.

Apply today to learn more about the opportunity and the relocation process.

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