At Electrolux Professional Group we hire to meet needs beyond tomorrow
UNLOCK YOUR POTENTIAL
At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow.
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CUSTOMER CARE MANAGER - SWEDEN
The Customer Care Manager is a hybrid technical and commercial leadership role responsible for delivering an outstanding end-customer service experience while growing profitable aftermarket revenue. The role leads technical support, spare parts support, and IT systems supporting spare parts ordering, and manages the third-party service provider network in Sweden.
With a strong technical foundation and a clear commercial mindset, the Customer Care Manager ensures equipment uptime, drives service partner performance through KPI-based governance, and works closely with the Head of Sales to grow revenue from spare parts, service contracts, preventive maintenance, and consumables. The role balances operational excellence with a focus on monetizing the installed base and strengthening long-term customer relationships.
