20 bästa jobben som account i göteborg, o (Rekryterar nu!)

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Desk Side Support Engineer

NSC Global -
Bohus

Ansök nu

Jobbinformation

Heltid
4 dagar sedan

Kvalifikationer

Kundservice
Engelska
Windows
Teknisk support
Datornätverk
Organisationsförmåga
Kommunikationsfärdigheter
Active Directory
B-körkort

Fullständig jobbeskrivning

Overview:

Maintain, analyse, troubleshoot, and repair computer systems, hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Support and maintain user account information including rights, security and systems groups.

Responsibilities:

Field incoming help requests from end users via both telephone and work orders in a courteous manner

Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
Build rapport and elicit problem details from help desk customers
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician

Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution

Qualifications:

Professional knowledge and qualifications required:

A 4-year degree in Computer Science, Engineering, or related discipline; (MBO ICT 4 level)

3+ years technical support experience in a computer-related area
Ticket handling tools/cross team troubleshooting
Strong verbal communication skills, including the ability to document operations procedures
Strong customer service skills and the ability to deal all types of customer service requests
Good analytical, communication, problem solving, and organizational skills

Ability to effectively interact with a diverse user base
Highly organized, result oriented, self-motivated and proactive
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft
Good understanding of the organization's goals and objectives.

Exceptional interpersonal skills, listening, and questioning skills.
Strong documentation skills.
MCSA Windows 10 / 11
Knowledge of InTunes
Active directory

Network essentials
Driver's license
Swedish / English speaking writing

Preferred Certifications

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Förfina din sökning

account jobb i göteborg, o

Desk Side Support Engineer

Marketing Content Intern

Doctoral student in adaptive antenna systems for 6G wireless networks

IT Support Technician

Accountant, Financial Reporting

Market Research Associate (Danish Speaking) - Remote

Postdoc position in AI and Machine Learning for Electromobility

Account Manager till OIO

Junior Kundmottagare

Underwriter

IT Support Technician

Swedish-speaking Customer Support Agent for iGaming Company in Malta

Account Manager till Parakey

Market Research Associate (Dutch AND French speaking) Remote

Business Development Manager – IT Staffing & Technology Solutions

Swedish Customer Experience Specialist - Join a Bold iGaming Leader in Malta

Therapeutic Strategy Lead - Internal Medicine/Immunology (Home-Based)

Key Account Manager till Fragus Group distrikt Västra Götaland

Project Manager within the automotive industry

Business Development Manager – IT Staffing & Technology Solutions

Jag vill få den senaste jobbevakningen för account i göteborg, o

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