At Kaisa, IT is what keeps everything moving. As our IT System Administrator, you'll be the person behind the scenes making sure our team can do their best work every day, from a new hire's first laptop to keeping our systems secure and running smoothly. You'll be part of the Support team but work closely with Engineering, Business Operations and People teams on a daily basis.
If you are someone who genuinely loves technology, takes pride in making things work, and enjoys helping people — this might be the right place for you.
Setting up laptops and accounts for new hires so they are ready to go on day one
Supporting the team with day-to-day IT questions and issues via our ticketing system
Managing device compliance and security through Jamf (our MDM tool)
Keeping our office network, Wi-Fi and meeting rooms audiovisuals running well
Running regular access reviews across our tools and platforms
Supporting onboarding and offboarding end-to-end on the IT side
Maintaining our Google Workspace, Slack and other SaaS tools
Working with Engineering on AWS access and permissions
Building out documentation and self-service resources so the team can help themselves
Some hands-on experience with networking (Wi-Fi, DNS, TCP/IP basics)
Genuine curiosity and enthusiasm for IT and technology — we value willingness to learn over a perfect CV.
Comfortable working with Apple devices and macOS
Some practical experience — whether from a formal role, a bootcamp, or an internship
Experience with Jamf or another MDM tool
Familiarity with Google Workspace, Slack or Atlassian tools
Basic scripting skills (Bash, Python or similar)
Experience with AWS IAM
You communicate clearly — you can explain a technical issue to someone non-technical without making them feel lost
You are organised and self-directed — you can manage your own queue and follow through without being chased
You are a team player who genuinely wants to help colleagues get things done
We believe great work deserves great support. Here's what comes with the role:
A truly international team — we are a diverse, multicultural group of people spread across multiple countries, where different backgrounds and perspectives are genuinely celebrated.
A team worth showing up for — regular office events, two company offsites a year, and a culture where people genuinely like each other
Your health, covered — 5,000 SEK wellness contribution, access to online psychology support through Mindler, and full accident and life insurance
Time to recharge — 30 days holiday and 3 sustainability days to give back to causes you care about
Location: Uppsala
Working language: English, strong written and verbal communication
Office: This is a hands-on role that requires regular office presence
What makes Kaisa stand out? Our values, guiding us every day:
Innovate with Agility — We move fast, think creatively, and adapt seamlessly.
Win Together — Success is a team effort, and we celebrate it as one.
Own It — Accountability drives progress, and we take pride in our work.
Champion Sustainability and Diversity — We foster inclusivity and make responsible choices.
Spread the Vibe — A positive atmosphere fuels great ideas and connections.
