3 bästa jobben som it helpdesk (Rekryterar nu!)

IT Support Technician
AVASO Technology Solutions —Västervik
- Deltid
- Kundservice
- Engelska
- Windows
Ansök direkt
4 tim
Senior Nätverkstekniker – Security
D-Source —Solna
- Heltid
- Analytisk förmåga
- Kandidatexamen
Senior Java-fullstackutvecklare till myndighet
D-Source —Solna
- Heltid
- API:er
7d

More jobs to discover

Find similar jobs that you might be interested in.

Senior Nätverkstekniker – Security
D-Source —Solna
Designa och implementera säkra nätverksarkitekturer inklusive brandväggar, IDS/IPS, kryptering och Zero Trust-lösningar.

Jag vill få den senaste jobbevakningen för it helpdesk

Genom att logga in på ditt konto godkänner du SimplyHireds användarvillkor och samtycker till vår cookie- och sekretesspolicy.

IT Support Technician

AVASO Technology Solutions
Västervik

Ansök direkt

Jobbinformation

Deltid
4 timmar sedan

Kvalifikationer

Kundservice
Engelska
Windows
Microsoft Office
Svenska
Kandidatexamen
Mac OS
Active Directory

Fullständig jobbeskrivning

Technician will provide day to day local emote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.

Position Responsibilities And Functions

Provide first/second level contact and problem resolution for customer issues.
Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications And Skills

Bachelor’s degree or equivalent in Computer Science or related field.
CompTIA A+, Microsoft Certified Professional (MCP) or better.
Minimum of 18 months years of IT experience.
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
Proven analytical, troubleshooting, and problem-solving skills.
Proven ability to multi-task, effectively determine priorities and meet SLA’s.
Excellent communication relationship-building and internal customer service skills.
Adaptable and flexible in a fast-changing industry and work environment.
Willing to work off-hours and weekends when required for projects or emergency support.

Job Types: Part-time, Contract

Application Question(s):

Are you comfortable to work on On-demand basis project?

Language:

Swedish (Required)
English (Required)

Work authorization:

Sweden (Required)

Work Location: In person

Ansök direkt

Förfina din sökning

it helpdesk jobb

IT Support Technician

Senior Nätverkstekniker – Security

Senior Java-fullstackutvecklare till myndighet

More jobs to discover

Jag vill få den senaste jobbevakningen för it helpdesk

Related Searches

Verktyg för jobbsökare

Arbetsgivarverktyg

Bläddra bland

Håll kontakten