Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
As a Nordics/CEE Delivery Leader for Value Stream Consumer Engagement and Distribution & Sales Performance your commitment will be to deliver the highest value quality to the clients and stream the continuous improvement within the MSX organization. You will foster standardization based on innovative digital solutions and act as the primary interface between clients and stakeholders.
Participate actively in people management related queries and secure and monitor performance across the local Value Stream and maintain a partnership with local / regional / global client leadership in sales phases.
On a daily basis, the Delivery Leader will:
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Quality Delivery: Ensure the highest quality delivery of value to current business/customers
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Design and Delivery Management: Oversee the design, supply, setup, and delivery management of new business across the value stream at the local level
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Value Stream Delivery: Drive the local value stream delivery to meet local targets (aligned with regional and global goals)
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Continuous Improvement: Implement lean and continuous improvements across the value stream delivery
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Feedback and Innovation: Provide feedback to the regional/global delivery manager on solution development opportunities based on customer interactions and industry knowledge, fostering innovation
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Pre-Sales and Sales Support: Support for the local/regional/global client leader during pre-sales and sales phases
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People Management and Quality Management System: manage people, establish targets, conduct performance reviews, and monitor employee engagement. Also, oversee project delivery according to the MSX QMS and address corrective actions
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Building business cases to demonstrate Return On Investment (ROI), knowledge in feasibility study
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Collaborate, communicate, support and share best practices with the Delivery Leaders across all the markets
Qualifications
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You have at least 5 years of experience as a Project Manager , in the automotive industry, preferably in CX development and/or car sales development
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You have relevant experience in Account Management and are used to catch-up with different projects and clients
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You have been a People manager for big teams
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You have relevant experience in process improvement and lean methods
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You have excellent communication and coordination skills
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Bachelor’s Degree or equivalent work experience
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MS Office365 applications (PowerPoint, Word and Excel)
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Swedish language skills on C1 or native level
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English language skills on C1 or business excellent level
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You are comfortable working in an international environment
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Ability to communicate empathetically on various levels
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Ability to optimize the planning of resources
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Previous experience in Profit & Loss Management and Forecasting is a requirement
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Ability to plan actions on training and coaching for their own domain Community
Additional Information
What we offer:
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6 weeks vacation
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Company car
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Bonus
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Company phone and laptop
We offer a monthly salary in the range of 53 000-60 000 SEK for this position. Salary is set in accordance with our salary policy and is based on education, skills, qualifications and experience.
As an employee at MSX, you work in a dynamic and inclusive environment where both employees and customers are in focus. We are passionate about sustainability and strive to make a difference – every day.
As part of our team, we offer you:
Flexibility – the opportunity to work from home to create balance in everyday life.
Security – we have collective agreements that give you stable conditions.
Benefits that make a difference – wellness allowance, advance vacation and paid time off for health visits are just a few examples.
Working pattern and location
- Based Gothenburg, Sweden
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40 hours per week
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Hybrid work: Flexible working environment, including work from home days
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25% to 30% possible mobility for business trips within Sweden and occasional trips within Europe
Additional information
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
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Consumer Engagement
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Parts, Accessories & Service Performance
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Actionable Insights
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Repair Optimization & Compliance
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Learning Solutions
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Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
