As Director, Data (GFS) for Europe, you will be at the forefront of WTW’s commercial strategy for the Global Banking and Financial Services (GFS) Study. Your mission: drive growth, foster client satisfaction, and ensure our data-driven insights empower Europe’s leading financial institutions.
You will work hand in hand with the European Financial Services advisory teams to ensure that GFS data, benchmarks and analyses are tailored to banking clients’ needs across Europe and are used consistently in advisory work.
The position is a member of the European Financial Services team and has a matrix reporting to the European Financial Services leader (based in Europe) and the GFS leader (based in the US). The Director will collaborate with a team of senior professionals, in Europe and the US, to enhance business development, optimize client relationships, and align organizational objectives with evolving market demands.
The Director will also provide expert guidance on the use of GFS data in advisory engagements, acting as the primary point of contact between advisory teams and the GFS data programme for European banking clients.
The Role
Key Responsibilities
Client Engagement & Relationship Management
Partner across W&R to engage prospects, understand their needs, and deliver tailored compensation data solutions.
Oversee client renewals and account management with a strong focus on retention and upselling opportunities.
Lead new client acquisition initiatives to ensure robust participation in studies and high levels of client satisfaction
Commercial Strategy & Market Positioning
Implement the Global GFS strategy, driving market penetration and competitive positioning.
Monitor sales performance and trends for the GFS Study, identify improvement areas, and make data-driven decisions.
Sales Growth & Campaign Support
Identify and track key accounts and sales objectives, influencing strategies for cross-selling and upselling.
Support sales campaigns and track return on investment (ROI).
Leadership & Team Development
Foster a sales culture within the team by coaching and mentoring members to become successful business developers.
Encourage continuous learning and professional growth.
Promote collaboration, open communication, and celebrate team successes.
Cross-Functional Collaboration
Data and Advisory Integration
Work closely with European Financial Services advisory teams to understand client questions and ensure that GFS data, segmentations and peer groups effectively support those needs.
Act as an internal subject matter expert on the GFS Study for banking clients in Europe, including methodology, coverage and appropriate use of the data in advisory work.
Join key client discussions together with advisory colleagues to explain data findings, respond to technical questions and support Remuneration Committee and executive-level conversations.
Translate feedback from advisory projects and client work into requirements for the GFS data operations team, for example on new job families, peer cuts, regional segmentations or additional analytics.
Support the design and delivery of bespoke benchmarking and analytics for strategic advisory projects, ensuring consistency between study data and project outputs.
What you’ll bring
Proven experience in commercial or business development roles within banking and financial services.
Experience working with compensation survey data, benchmarking or similar market intelligence products, ideally within banking and financial services.
Strong communication and negotiation skills to engage effectively with clients and stakeholders.
Collaborative mindset with the ability to inspire and motivate junior colleagues.
Skilled at navigating multiple stakeholders and delivering results.
Deep understanding of the banking and financial services industry, including market trends for informed decision-making and strategic planning.
Clear, concise, and confident written and verbal communication skills.
Strong analytical skills with the ability to translate complex data into clear messages for advisory colleagues and senior client stakeholders.
Proven experience collaborating with consulting or advisory teams on client delivery, including joint client meetings and preparation of materials for senior committees.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]
