Job Description
The Senior Infrastructure Domain Architect for the Global Infrastructure Unit is responsible for defining and governing the technical infrastructure that supports all sites across the H&M Group (stores, warehouses, offices, datacenters, cloud), digital commerce platforms, supply chain systems, and enterprise applications and operations. The role focuses on delivering a scalable, secure, and high-performing infrastructure environment that enables omnichannel retail experiences and operational efficiency.
The Global Infrastructure Unit at H&M Group consists of approx. 60 people plus a large manage service delivery and spans across four delivery areas: Cloud & Datacenter, Site Tech, Network, and Digital Workplace.
WHAT YOU’LL DO:
Architecture & Strategy:
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Define and maintain the infrastructure architecture roadmap, principals, guidelines, and guardrails and ensure alignment with business strategy.
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Translate enterprise architecture future state vision and principles into concrete infrastructure designs and standards.
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Proactively and holistically lead architecture activities that guide development and management of infrastructure platforms and services.
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Drive the transformation of systems into hybrid or cloud-native platforms (e.g. Azure, AWS).
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Drive adoption of new technology and reuse existing technology for enabling capabilities and processes, information and technical solutions.
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Define reference architectures for third-party vendor solutions and ensure long-term fit into H&M’s architecture landscape.
Operational excellence
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Architect resilient infrastructure to support critical systems, including:
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E-commerce platforms
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Point-of-Sale (POS) systems
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Inventory and order management systems (OMS/WMS)
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CRM and loyalty platforms
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Design infrastructure to ensure minimal downtime and fast recovery across all sites and digital platforms.
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Lead capacity planning for high-volume retail periods.
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Analyze current technology environment to identify dependencies, detect critical deficiencies and proactively recommend solutions for improvement.
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Define and implement monitoring, logging, and disaster recovery strategies for all infrastructure components.
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Work closely with DevOps, security, and IT operations teams to streamline deployments and incident response.
Collaboration & Governance:
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Provide leadership and motivate teams to standardize and harmonize solutions, to lower the total cost of ownership, develop investment plans and reduce technical debt.
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Advice on and make architectural decisions needed to deliver targeted business outcomes.
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Establish and enforce infrastructure standards and governance for store rollouts, cloud deployments, and vendor integrations.
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Act as the primary infrastructure interface to Enterprise Architecture and business architecture teams.
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Mentor and coach architects and engineers in the teams, promoting their professional growth - confidently provide architectural leadership, guidance, and support for others.
WHO YOU ARE:
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Proven experience designing and governing large-scale, global infrastructure environments.
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Experience applying architecture frameworks, principles, standards, and reference architectures.
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Ability to perform architectural trade-off analysis across cost, risk, performance, and operability.
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Expertise in hybrid infrastructure environments (on-prem + cloud).
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Familiarity with retail-specific systems such as:
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POS platforms
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ERP/WMS integrations
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Mobile device management for store tablets and handhelds
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Experience with infrastructure systems across network and hosting.
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Strong understanding of cybersecurity in a retail environment (PCI compliance, secure payment processing).
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Ability to design high-availability and disaster recovery solutions for global retail operations.
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Proven experience in working strategically with third-party relationships, vendors and influencing their offerings and roadmaps.
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Excellent communication and leadership skills; able to present to both technical and non-technical audiences.
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Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
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15+ years of IT infrastructure experience with at least 5 years in a Domain Architect role (or equivalent).
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Proven experience in leading architecture teams. Formal leadership training is required.
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Experience in a retail or e-commerce environment is highly preferred.
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Hands-on knowledge of cloud infrastructure (Azure or AWS), hosting technologies, networking, and data center technologies.
Preferred Certifications:
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Azure Solutions Architect Expert or GCP/AWS Certified Solutions Architect
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TOGAF or equivalent EA framework certification
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Cisco, VMware, or retail technology certifications
Additional Information
Please note: As our culture and teamwork are very important to us, four days (80%) per week of in-office presence in our office are required.
This is a full-time position with placement in Stockholm.
WHO WE ARE:
Shaping the future of fashion with people, data, and tech. The fashion and retail industries are going through a transformation, driven by customers' technology and sustainability expectations. At H&M Group, we want to shape the future of fashion and lifestyle by harnessing the power of smart tech and data. With our 74-year history of innovation, we understand the need to collaborate and co-create with engineers and tech specialists around the world to achieve our vision.
WHAT WE OFFER!
You are joining a unique value-driven culture, a large tech network and community where you can be yourself. Besides the obvious perks such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. There are endless opportunities to experiment and grow in any direction that you want, and when you grow, we grow. Being a major player gives us countless opportunities to make a real impact and shape the future.
