20 bästa jobben som infrastructure support i lund, m (Rekryterar nu!)

Global Application Support Manager
Inriver —Malmö
- Jour / Beredskap
- Kontor
- Ledarskap
Ansök direkt
SCADA Project Manager (75805)
Vestas Northern Europe AB —Malmö
- Heltid
- Försäljning
- Engelska
- Projektledning
3d
Senior Backend Developer
Danda —Malmö
- Agile
- Kommunikationsfärdigheter
Software Engineer – Software Platforms
CellaVision —Lund
- Heltid
- Masterexamen
- Föräldraledighet
- Gymkort
Assistant Professor in planning, designing and evaluating public transport
Lunds universitet —Lund
- Engelska
- Forskning
- Ledarskap
5d
Senior Grid Manager
Alight —Malmö
- Engelska
- Kontor
- Kommunikationsfärdigheter
Senior Bid Manager
Telia Company AB —Malmö
- Engelska
3d
Sales specialist Greenfield
ABB AB —Malmö
- CRM-program
- Försäljning
- Salesforce
Ansök direkt
5d
Erfarna Mekanikingenjörer inom konsumentelektronik
Sigma Group —Lund
- Övertid
- Business development
- Projektledning
- Flexibel arbetstid
5d
Senior Authorised Person
Winthrop Technologies Sweden AB —Malmö
- Heltid
- Kommunikationsfärdigheter
- Tidsplanering
C++ Developer
Schneider Electric —Lund
- Heltid
- Engelska
- Kontor
- Databaser
Senior NOC Engineer, Lund
Axis Communications —Lund
- Heltid
- Datornätverk
5d
Senior Grid Engineer
Alight —Malmö
- Engelska
- Kontor
- Analytisk förmåga
Staff ML System Integration and Test Engineer
Arm —Lund
- Analytisk förmåga
- Linux
- Kommunikationsfärdigheter
Senior IT Security Architect
Orange Cyberdefense —Malmö
Private Cloud Engineer
IOI —Malmö
- Kontor
- Linux
Senior Systems Engineer (Domain Owner)
Telavox —Malmö
- Jour / Beredskap
- Masterexamen
Sales Manager
Kantur & Associates —Malmö
- Heltid
- Engelska
- Business development
8d
R&D Senior Configuration Manager and DevOps Engineer
ABB AB —Malmö
- Masterexamen
- Kandidatexamen
- Agile
Ansök direkt
5d
Senior IT Security Architect
Orange Cyberdefense Sweden AB —Malmö
- Heltid
6d

Jag vill få den senaste jobbevakningen för infrastructure support i lund, m

Genom att logga in på ditt konto godkänner du SimplyHireds användarvillkor och samtycker till vår cookie- och sekretesspolicy.

Global Application Support Manager

Inriver -
Malmö

Ansök direkt

Jobbinformation

Kvalifikationer

Relationsdatabaser
C#
Microsoft SQL Server
Teknisk support
.NET
Ledarskap

Fullständig jobbeskrivning

Inriver runs a global SaaS platform where thousands of brands and manufacturers rely on every hour of every day to control their product information. Our Application Support team is the last line of defence when something goes wrong — and the first voice customers hear when they need expert help. We are looking for a hands-on leader who can own that mission from end to end.

You will manage a small, geographically distributed team spanning Europe, the US, and Asia, delivering 24/7 support coverage to enterprise customers around the world. This is not a ticket-routing role. You will be the senior escalation point for complex technical problems, a coach who raises the bar for every engineer on the team, and the person who turns recurring pain into permanent fixes by partnering closely with Product and Engineering.

What you will do

Lead, develop, and retain a distributed support engineering team operating across multiple time zones with a 24/7 service commitment.

Act as the primary escalation point for high-severity customer incidents, driving resolution while keeping internal and external stakeholders informed.

Build and refine support processes — triage, escalation, root-cause analysis, knowledge management — so the team scales without scaling headcount linearly.

Own support metrics (response time, resolution time, customer satisfaction, backlog health) and use them to drive continuous improvement.

Partner with Engineering and Product to feed field intelligence back into the platform — turning support patterns into roadmap input.

Recruit, onboard, and mentor support engineers; create clear growth paths that keep talented people engaged.

Manage on-call rotations and coverage plans that respect work-life balance across regions while honouring SLA commitments.
Contribute directly to troubleshooting when depth is needed — you are comfortable digging into queries, infrastructure, and logs alongside your team.

Required Skills & Qualifications:
We don’t expect you to tick every box - but we think you’ll thrive here if you have many of the below

Leadership and operations:

️Proven experience managing a technical support or application engineering team in a SaaS or cloud software environment.

️Track record of running 24/7 or follow-the-sun support models with geographically distributed staff.

️Strong instinct for when to coach, when to delegate, and when to step in and drive an incident yourself.

️Ability to communicate crisply with customers, executives, and engineers — adjusting depth and tone to the audience.

️Agile mindset: comfortable iterating process, measuring outcomes, and changing course quickly.

Technical depth:

️Solid working knowledge of relational databases, specifically Azure SQL — you can read execution plans, reason for indexing, and guide engineers through query-level troubleshooting.

️Understanding Azure infrastructure: App Services, Storage, Networking, Entra ID, monitoring (Application Insights, Log Analytics). You do not need to architect these systems, but you need to navigate them confidently during an incident.

️Familiarity with SaaS operational concerns: multi-tenancy, deployment pipelines, feature flags, SLA management, and incident response.

️Experience with support tooling (ticketing systems, monitoring dashboards, knowledge bases) and a point of view on how to make them work well together.

Nice to have

️Experience with PIM, MDM, or product data domains.

️Background in .NET / C# environments.

️Familiarity with DevOps practices and CI/CD pipelines in Azure DevOps or similar.

️ITIL foundation or equivalent service-management exposure (we value the thinking, not the certificate).

Why Inriver

At Inriver, you’ll join a global company with a product at the center and people who genuinely care about building something meaningful together.

Here you’ll get:

A supportive team culture with space to learn, lead, and grow
A workplace where your voice matters and your work makes a difference

We’re serious about building a strong business - and we also care about enjoying the ride.
In our Malmö office, you’ll find things like:

Tuesday Fika
Friday breakfasts to start the day together
A running club and social activities for anyone who wants to join
A welcoming mix of focused work, collaboration, and a few laughs along the way

We work in a hybrid setup, with flexibility and trust as a baseline.

Ready to apply?

We’d love to hear from you. If you’re curious but not 100% sure, we still encourage you to apply. We’re happy to explore the fit together!

Ansök direkt

Förfina din sökning

infrastructure support jobb i lund, m

Global Application Support Manager

SCADA Project Manager (75805)

Senior Backend Developer

Software Engineer – Software Platforms

Assistant Professor in planning, designing and evaluating public transport

Senior Grid Manager

Senior Bid Manager

Sales specialist Greenfield

Erfarna Mekanikingenjörer inom konsumentelektronik

Senior Authorised Person

C++ Developer

Senior NOC Engineer, Lund

Senior Grid Engineer

Staff ML System Integration and Test Engineer

Senior IT Security Architect

Private Cloud Engineer

Senior Systems Engineer (Domain Owner)

Sales Manager

R&D Senior Configuration Manager and DevOps Engineer

Senior IT Security Architect

Jag vill få den senaste jobbevakningen för infrastructure support i lund, m

Related Searches

Verktyg för jobbsökare

Arbetsgivarverktyg

Bläddra bland

Håll kontakten