RaySearch develops innovative software solutions to improve cancer care. About 1000 clinics in more than 40 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. The headquarters is located in Stockholm, with subsidiaries in the US, Europe and Asia - Pacific. Today we are more than 400 employees with a common vision of improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination.
RaySearch, a world leader in the field of software for advanced radiation therapy, is now looking for a Sales Operations Administrator to strengthen our international Sales team.
In this role, you will play a key part in our Sales organization, supporting efficient and well-structured sales operations across global markets. You will work closely with the sales process end-to-end, helping ensure that our teams have the tools, data, and processes needed to succeed.
As one of our CRM experts, you will be responsible for maintaining customer account information, tracking key milestones, generating quotations, and supporting product configuration and license provisioning.
The role involves working with large volumes of sales data from multiple markets, with a strong focus on reporting, data quality, and process improvement. By ensuring accurate insights and reliable system structures, you will support business decisions and contribute to the continued growth of RaySearch.
You will collaborate closely with colleagues across Sales, Finance, Marketing, Service, and Quality in an international and dynamic environment.
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Submit information to RaySearch’s global sales network (direct sales and distribution network)
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Be an expert of the sales process, product configuration, order registration in Salesforce and license provisioning
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Work with data quality, structure and management of data in Salesforce
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Create reports and data for follow-up and business support
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Follow up and monitor documentation about our customers
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Sales support activities, as supporting sales with registration of orders, follow up on customer agreements and deliveries, updates of customer’s licenses, etc.
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Work with sales to ensure that service contracts are pursued and established by the end of warranty periods
To succeed in this role, you have strong communication and administrative skills combined with an analytical and structured mindset. You are detail-oriented, process-driven, and committed to maintaining high-quality data and documentation.
You are comfortable working both independently and collaboratively, can manage multiple priorities, and adapt quickly when circumstances change.
You have experience working with data, reporting, and analysis in a commercial environment and understand how data can be used to support business decisions and improve processes.
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Relevant university degree or equivalent education
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3-5 years experience in sales support, business operations, or CRM administration
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Hands-on proficiency with CRM software platforms, specifically Salesforce
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Advanced capabilities in Microsoft Office Suite. Proven advanced knowledge of Microsoft Excel
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Very strong organizational and administrative skills
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Excellent written and spoken skills in English and Swedish
Good knowledge in other languages are considered a merit. It is also an advantage (but not required) if you have experience from a software company, medical devices or healthcare industries.
Culture at RaySeach is the driving force behind our organization, where everything we do is driven by a shared passion for innovation and the fight against cancer. Our dedication is reflected in our ability to deliver exceptional results, pay close attention to detail, and consistently go the extra mile. Our employees stand out as experts in their field, driven by a relentless focus on solving problems - no matter how complex. At RaySearch, we take pride in leading the way in cancer treatment, leveraging cutting-edge technology to develop innovative solutions that make a real difference in patient care.
At RaySearch, we offer a diverse and inclusive work environment, fostering openness, sincerity, and collaboration. Located in Hagastaden, Stockholm's Life Science Hub, our modern and creative workspace includes an in-house gym, yoga, and social activities like ping pong, table football, and regular after-work events. Our bistro serves a fantastic lunch buffet, and we offer morning- and afternoon-fika every day. Our rooftop terrace also provides a stunning 360-degree view of Stockholm, enhancing the work experience. All of this comes attached with a competitive compensation and benefits package.
Please apply to the position through the application form below. We do not accept applications by e-mail. Selection and interviews will be ongoing.
