Step into a key leadership role where you’ll lead and develop our Inside Sales First Line team, driving performance and contributing directly to business results. This is a great opportunity to grow as a leader while shaping ways of working in a dynamic and collaborative environment.
This is what makes the position as Inside Sales Team Manager stand out:
My name is Mia Lundberg, Head of Inside Sales Sweden. As a leader, I am passionate about coaching and empowering people to grow and perform at their best. Through clear goals, strong collaboration, and continuous development, I strive to build engaged teams that deliver strong results.
Your role & influence as Inside Sales Team Manager
You will be given responsibility for leading and developing Inside Sales First Line - a team that is at the core of the customer experience, managing inbound interactions and order handling via phone, chat, and email. Together with your team, you will ensure a smooth journey from first contact to delivery through a strong focus on quality, efficiency, and continuous improvement—delivering reliable service at scale and contributing directly to business results.
Collaboration:
You will work closely with your own team as well as other functions within Inside Sales, and collaborate cross-functionally with Sales and Operations to ensure seamless ways of working, a strong customer experience, and identification of new business opportunities.
This is what we imagine you bring
We envision you as a driven and curious leader who combines strong people skills with a passion for developing others and creating results in a dynamic sales and support environment.
Additionally, it's important that you:
Bring strong communication and people leadership skills, with the ability to coach, engage, and develop high-performing teams
What can you expect next?
To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:
For questions about the position, please contact the TA Partner Ida Wannebro via e-mail: [email protected]
