20 bästa jobben som technical support specialist i stockholms län (Rekryterar nu!)

Technical Support Specialist
Infosys Technologies (Sweden) AB —Stockholm
- Heltid
- Engelska
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- Heltid
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NOC - Technical Operations Specialist
Humanit Stockholm AB —Stockholm
- Helgarbete förekommer
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Technical Onsite Support| Helsingborg| Sweden
Infosys —Stockholm
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NOC - Technical Operations Specialist
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Implementation Specialist
EVAM —Stockholm
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Senior Technical Process Executive
Infosys Technologies (Sweden) AB —Stockholm
- Heltid
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Technical Specialist – Healthcare IT - LIMS
Omda —Solna
- Oracle
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- Windows
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2d
Service Desk Technician
Truesec —Stockholm
- Kundservice
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Technical Sales Specialist
Net Insight —Solna
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Team Manager Network Strategy & Device
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TD Synnex —Solna
- Heltid
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3d
Security and Compliance Engineer
Tacton Systems AB —Stockholms Län
- Heltid
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Research Infrastructure specialist
Karolinska Institutet (KI) —Solna
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technical support specialist jobs near stockholms län

Technical Support Specialist

Infosys Technologies (Sweden) AB -
Stockholm

Ansök nu

Jobbinformation

Tillsvidare | Heltid
9 dagar sedan

Kvalifikationer

Engelska
Svenska

Fullständig jobbeskrivning

Job Description
Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role

You provide end user support on-site, maintain hardware and fixes technical problems, provide first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident & problem managers and coordinates with remote teams for technical issues to investigate and resolve.

Application and OS Maintenance: Provide maintenance and support services for applications and operating systems, either directly to users or through service delivery functions

Diagnostic Troubleshooting: Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices
Incident and Problem Management: Investigate and resolve incidents and problems affecting EUC devices, peripherals, and installed software
Performance Monitoring: Monitor and address performance-related issues
User Training and Advice: Provide advice, training, and corrections (permanent or temporary) to users
Documentation and Enhancements: Update or create documentation, manipulate data, and define enhancements
Collaboration: Collaborate closely with colleagues specializing in different areas (e.g., database administration, network support), vendors, and third-party support provider

Required
Prior experience in a customer-focused end-user support role is valuable. This could include roles like Help Desk Technician, Desktop Support Specialist, or similar positions

Swedish & English language proficiency

Customer-Focused Support: Experience in a customer-focused end-user support function covering EUC and software/OS installations and support
Incident Resolution: Proficiency in incident resolution, requests, changes, and problem-solving activities delivered within agreed service level agreements (SLAs)
Microsoft Product Knowledge: Good knowledge of Microsoft’s product offerings, including high-level capabilities and competitor products.

Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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technical support specialist jobb i stockholms län

Technical Support Specialist

Technical Support Specialist

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Support Specialist - Image Guided Surgery (IGS) / Scandinavia

NOC - Technical Operations Specialist

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Technical Specialist – Healthcare IT - LIMS

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Technical Sales Specialist

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Security and Compliance Engineer

Research Infrastructure specialist

Jag vill få den senaste jobbevakningen för technical support specialist i stockholms län

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Jag vill få den senaste jobbevakningen för technical support specialist i stockholms l&auml;n

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Jag vill få den senaste jobbevakningen för technical support specialist i stockholms län