20 bästa jobben som quality i stockholm, ab (Rekryterar nu!)

Team Leader-Customer Service & Disputes
American Express —Stockholm
- Heltid
- Microsoft Excel
- Engelska
- Microsoft Office
- Föräldraledighet
- Livförsäkring
8d
VIE - Medical Information and Quality Nordic & Baltics
Ipsen Pharma (SAS) —Stockholm
- Heltid
- Engelska
- Masterexamen
- Organisationsförmåga
12d
Student Worker (Part-Time) - Underwriting Financial Lines/Cyber
Zurich Insurance —Stockholm
- Deltid
- Engelska
- Microsoft Office
- Administration
14d
Lokalvårdare för hus och lägenheter - Hemfrid Stockholm
Hemfrid —Stockholm
- Engelska
- Rengöring
- Milersättning
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Senior Service Provider Manager (all genders) - Stockholm/Brunna
Zalando —Stockholm
- Heltid
- Engelska
- Analytisk förmåga
- Kandidatexamen
Lokalvårdare – Nära Gärdet, Karlaplan, Ropsten & Lidingö
Hemfrid —Stockholm
- Måndag till fredag
- Engelska
- Rengöring
- Milersättning
- Flexibel arbetstid
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Customer Project Quality Manager
Schneider Electric —Frösundavik
- Heltid
- Engelska
- Masterexamen
- Kandidatexamen
- Betald semester
- Föräldraledighet
Client Support Specialist
Live Nation —Stockholm
- Heltid
- Microsoft Word
- Microsoft Excel
- Kundservice
12d
Sales Operations Specialist
SANY Northern Europe AB —Järfälla
- Heltid
- Microsoft Excel
- Försäljning
- Engelska
12d
Customer Solutions Consultant – UPS Järfälla
UPS —Järfälla
- Heltid
- Personalansvar
- Engelska
- Microsoft Office
Associate Director Quality - Client Dedicated- Regional Clinical Compliance Inspection
IQVIA —Stockholm
- Heltid
- Personalansvar
- Engelska
- Microsoft Office
6d
Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)
IQVIA —Stockholm
- Heltid
- Personalansvar
- Engelska
- Microsoft Office
6d
Research Assistant in global sexual and reproductive health and Rights
Karolinska Institutet (KI) —Stockholm
- Engelska
- Forskning
- Masterexamen
Operations Coordinator
Tele2 —Kista
- Heltid
- Hybridarbete
- Engelska
- Kommunikationsfärdigheter
Talent Acquisition Specialist
Boston Consulting Group —Stockholm
- Heltid
- Microsoft Excel
- Engelska
- Masterexamen
Senior Key Account Manager – Public Sector, Healthcare & Education
Logitech —Stockholm
- Heltid
- CRM-program
- Försäljning
- Analytisk förmåga
VIE HR Controlling & HR Administration
The Absolut Company AB —Stockholm
- Microsoft Excel
- Engelska
- Finans
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Serviceteamare Premium Team (85–100% employment) - Hemfrid 2026
Hemfrid —Stockholm
- Måndag till fredag
- Engelska
- Rengöring
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System Engineer - Image Quality & Camera Systems
Teledyne Technologies Inc. —Täby
- Heltid
- Engelska
- C++
- Python
Technical Customer Support Lead - Stockholm or London
Tandem Health —Stockholm
- Heltid
- Engelska
- Kontor
- Kommunikationsfärdigheter
- Betald semester
- Föräldraledighet

Jag vill få den senaste jobbevakningen för quality i stockholm, ab

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Team Leader-Customer Service & Disputes

American Express -
Stockholm

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Jobbinformation

Heltid
8 dagar sedan

Förmåner

Föräldraledighet
Livförsäkring

Kvalifikationer

Finska
Microsoft Excel
Norska
Engelska
Microsoft Office
Svenska
Ledarskap
Kommunikationsfärdigheter
Förhandling

Fullständig jobbeskrivning

Global Servicing (GS) delivers consumer travel, concierge, and customer servicing experiences for American Express customers across consumer, banking, merchant, and commercial lines of business. Building on Amex’s 175-year legacy of service excellence, GS combines innovation, technology, and a human touch to deliver the world’s best customer experience every day.

We are seeking a Team Leader to join our Customer Engagement Network. In this role, you will be responsible for leading the day-to-day performance, coaching, and development of a blended team of customer service professionals. The team supports customers and internal partners across a range of complex servicing needs, including disputes and customer service inquiries.

The successful candidate will be an experienced, people-focused leader who can inspire colleagues, foster engagement, and drive consistent delivery of high-quality customer outcomes. This role requires strong leadership capability, sound judgment, and the ability to support teams through change in a dynamic servicing environment.

Demonstrated people leadership experience, including the ability to lead teams through change with resilience and confidence.
Strong coaching, performance management, negotiation, and stakeholder management skills.
Ability to lead by example and foster a positive, inclusive, and effective work environment.
Proven ability to drive operational performance and achieve key customer servicing metrics.
Strong customer focus, with the ability to advocate for customer needs while supporting company objectives.
Excellent written and verbal communication skills, including presentation and public speaking capability.
Strong personal accountability, sound judgment, and an innovative mindset.
Experience in a contact center or customer servicing environment is preferred.
Self-motivated and reliable, with the ability to work effectively both independently and collaboratively.
Fluency in Swedish or Norwegian and English, both written and spoken; Finnish language skills are considered an advantage.
Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.

Employment eligibility to work with American Express in Sweden is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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quality jobb i stockholm, ab

Team Leader-Customer Service & Disputes

VIE - Medical Information and Quality Nordic & Baltics

Student Worker (Part-Time) - Underwriting Financial Lines/Cyber

Lokalvårdare för hus och lägenheter - Hemfrid Stockholm

Senior Service Provider Manager (all genders) - Stockholm/Brunna

Lokalvårdare – Nära Gärdet, Karlaplan, Ropsten & Lidingö

Customer Project Quality Manager

Client Support Specialist

Sales Operations Specialist

Customer Solutions Consultant – UPS Järfälla

Associate Director Quality - Client Dedicated- Regional Clinical Compliance Inspection

Associate Director Quality - Client Dedicated ( Regional Clinical Compliance Lead)

Research Assistant in global sexual and reproductive health and Rights

Operations Coordinator

Talent Acquisition Specialist

Senior Key Account Manager – Public Sector, Healthcare & Education

VIE HR Controlling & HR Administration

Serviceteamare Premium Team (85–100% employment) - Hemfrid 2026

System Engineer - Image Quality & Camera Systems

Technical Customer Support Lead - Stockholm or London

Jag vill få den senaste jobbevakningen för quality i stockholm, ab

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