20 bästa jobben som customer service agent i stockholm, ab (Rekryterar nu!)

Customer Support Agent
Epassi —Stockholm
- Microsoft Excel
- Kundservice
- Engelska
Customer Service Team Lead
DigitalTolk —Stockholm
- CRM-program
- Kundservice
- Engelska
Rental Service Agent
Indie Campers —Stockholm
- Helgarbete förekommer
- CRM-program
- Försäljning
- Kundservice
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Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included
Next Job Abroad —Stockholm
- Helgarbete förekommer
- Distansjobb
- Kundservice
- Engelska
- Kommunikationsfärdigheter
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German-Speaking Customer Service Agent
Haypp Group —Handen
- CRM-program
- Kundservice
- Engelska
- Betald semester
Customer Support Agent (Part-time / Hourly)
Doctrin —Stockholm
- Deltid
- Engelska
- Kontor
- Administration
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Weekend Support Agent (Part-time)
Airmee —Stockholm
- Deltid
- Kundservice
- Engelska
- Kommunikationsfärdigheter
Customer Experience Tech Support Agent
Air Liquide —Bromma
- Deltid
- Engelska
- Kommunikationsfärdigheter
4d
Customer Service Agent - Full Time (German Speaking)
Anyfin —Stockholm
- Heltid
- Kundservice
- Engelska
- Analytisk förmåga
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14d
Night Shift Travel Support Agent – Swedish Language
Dib Travel —Stockholm
- Distansjobb
- Kundservice
- Engelska
- Kommunikationsfärdigheter
Customer Support Agent - Dutch/English Speaking
Teamtailor —Stockholm
- 28 000SEK per månad
- Engelska
- Kontor
- Betald semester
Swedish speaking Customer Support Agent in Malta
Next Job Abroad —Stockholm
- Heltid
- Engelska
- Kontor
- Gymkort
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Nordic Speaking - Customer Support Agent iGaming in Malta - Relocation Included
Next Job Abroad —Stockholm
- Heltid
- Distansjobb
- CRM-program
- Kundservice
- Engelska
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Transcon Agent (Freight Forwarder)
Expeditors —Upplands Väsby
- Heltid
- Kundservice
- Engelska
- Organisationsförmåga
- Aktiesparprogram
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Nordic Customer Support Specialist (Swedish, Norwegian, Finnish, Danish)
Transcom —Stockholm
- Kundservice
- Engelska
- Kontor
STOCKHOLM - Rental Agent (m/f/d)
Roadsurfer —Stockholm
- 185SEK per timme
- Deltid
- Engelska
- Kommunikationsfärdigheter
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OPS Support Agent Hourly
FedEx EU —Upplands Väsby
- Deltid
- Kommunikationsfärdigheter
- Personalstödsprogram
Customer Service Agent till Dun & Bradstreet!
Workz Sweden —Stockholm
- Heltid
- Salesforce
Finnish Speaking - Customer Support for iGaming in Malta - Relocation Incl.
Next Job Abroad —Stockholm
- Heltid
- Distansjobb
- CRM-program
- Kundservice
- Engelska
Ansök direkt
Front Desk Agent (m/f/d)
Goodtime International Entertainment —Stockholm
- Heltid
- Kundservice
- Engelska
- Hotell
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Jag vill få den senaste jobbevakningen för customer service agent i stockholm, ab

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Customer Support Agent

Epassi
Stockholm

Ansök nu

Jobbinformation

Visstid

Förmåner

Gratis snacks
Företagsevent

Kvalifikationer

Microsoft Excel
Fullstackutveckling
Kundservice
Engelska
Svenska
Zendesk

Fullständig jobbeskrivning

Multiple locations Hybrid

Are you interested in joining one of Europe’s fastest-growing companies? Do you want to impact the wellbeing of millions of users?

If yes, join us to make an impact in a fast-paced and dynamic environment where you’ll play a key role in delivering an exceptional support experience that keeps our users at the heart of everything we do.

Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe, established in Finland in 2007. Since then, we have consistently grown, diversifying our products and expanding into new markets. Epassi has been recognised by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.

We are currently hiring a Customer Support Agent to join our team in Stockholm.

Your Mission at Epassi

As a Customer Support Agent, you will be the face of Epassi - supporting and interacting with our key stakeholders: end-users, clients, and partners. You will resolve support queries through phone, email and chat, guiding customers through the product journey with technical know-how and genuine care. This is a fixed-term position starting as soon as possible and concluding on 31 January 2027, with the possibility of extension depending on performance and company needs.

Your Responsibilities Will Be

Resolving customer support cases through phone, email and chat efficiently and professionally, delivering best-in-class service
Guiding stakeholders from a technical and product perspective through the user journey
Collaborating with colleagues and other teams to find the best solutions
Identifying recurring issues and feeding back findings to drive product development
Keeping up to date with new and changing product features

What You’ll Be Doing (Daily)

Monitoring and responding to support tickets, chat and phone channels
Logging, categorising and updating support cases accurately
Troubleshooting issues with the Epassi application and platform, escalating where needed
Staying informed on known platform issues and upcoming product releases
Contributing to stand-ups and support team meetings

You’ll Be Successful in This Role If You

Easily grasp new information and operating systems
Are an easy-going team player with a can-do attitude, who also works well independently
Excel in communication, provide excellent service, and have a strong eye for detail
Are structured and effective in how you work

What You Should Bring

A natural curiosity and a technical mindset - you enjoy figuring out how things work
Confidence in conversation and strong active listening skills
Excellent attention to detail and accuracy
An ability to stay organised and calm under pressure in a fast-paced environment
A genuinely customer-centric attitude - you care about the experience you deliver
A collaborative, positive approach and willingness to support the wider team
1–2 years of experience in customer service or a relevant field is a merit
Knowledge of Zendesk is a plus

Your Language Profile

Swedish - professional working proficiency (essential)
English - professional working proficiency (essential)

Why You Should Join Us

Be part of an ambitious growth journey and a global community of driven, bold, entrepreneurial Epassians in a company that is constantly evolving
Work with a clear purpose - boosting everyday wellbeing - and create a meaningful, positive impact on both individuals and society
Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes
Benefit from a great package including private health care, lunch benefit, wellbeing benefit, and snacks at the office
Work on a hybrid basis - 3 days in the office each week (5 days per week during onboarding)
Join a fast-growing tech company with a strong financial foundation and real opportunities to grow

Work with great people
Tianran Li
Product Owner
"Epassi is a youngster who is energetic and brings the best to the people. Best things working at Epassi is that we have good benefits. You can always learn something new and implement it in practice."
Aleksandra Wnuk
Backend Developer
"Work environment at Epassi is healthy and not stressful, and you can take part here in many interesting projects."
Marcin Gołubienko
Full Stack Developer
"During my work experience, I’ve got opportunity to touch every aspect of software delivery - not only from coding point of view."
Alexandra Andersson
Customer Service Agent
"The best thing about working at Epassi is colleagues. It is easy to get along with everyone, regardless of age and origin! My team has a good team spirit and we work well together to meet our goals!"
Great Place to Work

Company events

Hybrid and flexible working style

Modern working tools

International environment

Benefit package for wellbeing support

Private health support

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Förfina din sökning

customer service agent jobb i stockholm, ab

Customer Support Agent

Customer Service Team Lead

Rental Service Agent

Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included

German-Speaking Customer Service Agent

Customer Support Agent (Part-time / Hourly)

Weekend Support Agent (Part-time)

Customer Experience Tech Support Agent

Customer Service Agent - Full Time (German Speaking)

Night Shift Travel Support Agent – Swedish Language

Customer Support Agent - Dutch/English Speaking

Swedish speaking Customer Support Agent in Malta

Nordic Speaking - Customer Support Agent iGaming in Malta - Relocation Included

Transcon Agent (Freight Forwarder)

Nordic Customer Support Specialist (Swedish, Norwegian, Finnish, Danish)

STOCKHOLM - Rental Agent (m/f/d)

OPS Support Agent Hourly

Customer Service Agent till Dun & Bradstreet!

Finnish Speaking - Customer Support for iGaming in Malta - Relocation Incl.

Front Desk Agent (m/f/d)

Jag vill få den senaste jobbevakningen för customer service agent i stockholm, ab

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