Malmö | Emporia | Full-Time (38,25 h/week)
You love jewelry, people – and the magic that happens when both come together?
Then this could be your perfect match! At our Pandora store, you’ll not only be surrounded by sparkle – you’ll also be the backbone of an amazing team, creating unforgettable customer experiences every single day.
As a Senior Sales Assistant at Pandora, you'll combine exceptional customer service with a passion for developing others. You'll lead by example on the sales floor while coaching and supporting your colleagues to deliver unforgettable customer experiences every day.
We Care – Our Benefits
- A strong, supportive team and a truly welcoming atmosphere
- 25 vacation days + 1 extra day off on your birthday
- Special leave days for personal events
- Attractive employee discounts on our jewelry
- Performance-based bonus program
- Access to exclusive employee offers via Corporate Benefits
- Ongoing development through training, e-learning & talent programs
- "Pandorians refer Pandorians" – Employee Referral Program
- Development opportunities within an international company
We Deliver – Your Role
- Deliver outstanding customer experiences through personalized service, styling advice, and inspirational storytelling around our jewelry.
- Support the achievement of store targets by actively driving sales performance and identifying opportunities to improve key KPIs.
- Take ownership of sales training within the store, ensuring colleagues are equipped with the knowledge, skills, and confidence to succeed.
- Coach team members on the sales floor and provide regular, constructive feedback to support their development and performance.
- Welcome and support new team members during onboarding, acting as a key point of contact for all sales-related questions.
- Work closely with the Store Manager to facilitate team meetings, share best practices, and contribute to a culture of continuous learning.
Analyze sales performance and identify opportunities to strengthen customer engagement and business results.
-
We Dream – Your Profile
- At least 2 years of experience in retail, ideally in a customer-focused and service-driven environment (e.g. jewelry, luxury cosmetics, premium fashion, accessories, etc.)
- Passion for delivering exceptional customer service and creating memorable customer experiences
- Strong understanding of sales performance and KPIs, with the ability to translate insights into actions
- Excellent communication and interpersonal skills, with a natural ability to motivate and develop others
- Enjoy working in a dynamic environment with a structured, proactive approach and strong prioritization skills.
- Comfortable providing constructive feedback and supporting colleagues in their growth and development
- Knowledge of MS Office applications (Outlook, Word, Excel, PowerPoint, Teams)
- Good English and Swedish language skills
We Dare – Ready for your next career move?
Then become a Pandorian! Apply easily via our careers portal.
Find out more about us as an employer at: pandoragroup.com
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
