As Account Director, you are responsible for maintaining the relationship with a fixed group of customers. You are the first point of contact when it comes to questions, price and feasibility of research. You ensure that proposals are delivered correctly and on time and you meet your clients on a regular basis.
It is of course necessary to build a good relationship with your customers, to provide the highest level of service, to exceed expectations and to have an eye for opportunities in the market. You are aware of the turnover target that has to be met.
Together with your direct manager, you are responsible for developing and implementing a strategy to achieve these sales targets. Of course we provide the right training under the guidance of the Sales Directors and Senior Account Directors.
Furthermore you make sure that you have knowledge of Dynata's complete product portfolio and that you can communicate this clearly to others.
WHAT DO WE OFFER YOU?
An inspiring, international working environment with many opportunities to learn and to make a career.
A fast growing, ambitious organisation that operates in perhaps the most interesting market of the moment: data.
A fantastic, young and fun team that lives by the motto 'work hard, play hard'.
A competitive salary with an amazing bonus potential, a hybrid work model.
RESPONSIBILITIES
Create and implement a sales strategy and achieve your annual turnover target.
Ensure the development and expansion of your customer relationships. You do this by closing deals, up- and cross-selling and managing customer expectations. In consultation with the team, you determine the right strategy for pricing.
You call, e-mail or visit your customers to determine their needs, to follow up on your outstanding proposals or to present new products. You will also establish contacts with new connections in order to further expand your network. You make sure that clients are happy with Dynata and want to work with us.
Of course, you take care of the correct reporting in the CRM system and for setting targets on a quarterly and annual basis. You also provide the correct (sales) forecast on a regular basis (week, quarter and year).
You are the point of contact for solving possible problems for the customer and work together with our project managers.
You are present at the important events and ensure the acquisition of market knowledge and the expansion of your network. Naturally, you are aware of the latest news and developments in the market.
KNOWLEDGE AND SKILLS
You are a sales person in heart and soul; you are motivated to get the maximum out of yourself, go for success and are competitive.
You have good communication skills, both in meetings, presentations and writing appealing emails; both in Swedish and English.
You are a good listener, and know how to translate a customer's question into a solution.
You are able to work in a structured and efficient way in order to meet deadlines.
Demonstrates a strong customer focus, for both internal and external customers.
Ability to work independently as well as pleasantly in a team.
Always willing to go the extra mile.
EXPERIENCE
ABOUT DYNATA
Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.
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