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Swedish speaking Customer Support Agent in Malta
Next Job Abroad —Göteborg
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Senior, Product Ownership & Business Analysis

Forterro -
Göteborg

Ansök direkt

Jobbinformation

Tillsvidare

Kvalifikationer

Användbarhet
UX
Agile
Kommunikationsfärdigheter

Fullständig jobbeskrivning

Description

The Senior, Product Ownership & Business Analysis leads product development activities for platform area in Jeeves ERP such as clients and backend services. It leads the transition of Jeeves ERP to a cloud product and integration with Forterro’s common platform, MyForterro.ai. The role translates the product roadmap into clear, actionable requirements and works independently on complex assignments. It ensures that product vision, priorities, and customer needs are well understood and accurately delivered. The Senior collaborates with stakeholders, guides development teams, improves processes, and may coach less experienced colleagues.

Responsibilities

Translate roadmap items into a clear product vision and a prioritized backlog for platform related areas (Clients, Server, Cloud services such as Jeeves API platform etc.)
Lead requirement definition and ensure business needs are translated into actionable platform requirements.
Work with stakeholders and customers to collect input and validate platform needs in ERP environments.
Provide clarification and direction to delivery teams and ensure releases align with expectations.
Review and prepare documentation for requirements, scope, and release content.
Influence operational practices and identify improvements to processes, tooling, and product features.
Support decisions throughout development and coach less experienced colleagues.
Delivery and quality for the Product Owner’s part(s) of the product.

Skills, Knowledge & Expertise

Strong experience in product ownership or business analysis within ERP domain, with deep knowledge of platform and technology such as clients, server, operating systems and cloud.
Complementary experience in UI/UX and how to deliver products with high usability.
Well-developed knowledge of agile delivery, requirement gathering, and business process analysis.
Ability to manage and deliver complex assignments independently.
Strong communication skills with delivery teams, stakeholders, and customers.
Education and experience in product management, business analysis, engineering, industrial management, technology, or related fields.

About Forterro

Founded in 2012, Forterro has grown to become a category leader in industrial software – with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 2,500+ employees provide and support software for more than 13,000 industrial businesses. Our products are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate efficiently and compete effectively.

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