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Swedish speaking Customer Support Agent in Malta
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Swedish speaking Customer Support Agent in Malta

Next Job Abroad
Göteborg

Ansök direkt

Jobbinformation

Heltid

Förmåner

Sjukvårdsförsäkring
Extra semesterdagar
Gymkort

Kvalifikationer

Engelska

Fullständig jobbeskrivning

Tech Company | Online Marketplace | Relocation to Malta | Hybrid / Remote in Malta

Looking for a Swedish-speaking job in Malta where you can build international experience, not just take a job abroad?

Join a fast-growing tech company in Malta working with global online marketplaces, helping create safer digital spaces for millions of users.

This is your chance to work in tech, gain experience in online moderation, payments, disputes and fraud prevention, while living in the Mediterranean.

Why Malta?

Malta has become one of Europe’s leading hubs for tech, digital services and online platforms.

Living in Malta means:

300+ days of sunshine
International work environment
English-speaking business culture
Strong Scandinavian expat community
Mediterranean lifestyle by the sea

This role strengthens your CV with experience in customer operations, online marketplaces, fraud prevention and digital compliance.

The Role – Swedish Content Moderator & Customer Support Agent (Email-Based)

This is not a phone-heavy call centre job.

You’ll support users via email, helping buyers and sellers navigate marketplace rules, payments and disputes.

Your responsibilities include:

Responding to user inquiries via email
Managing complaints and disputes between buyers and sellers
Handling returns, refunds and payment adjustments
Processing payments and resolving discrepancies
Monitoring fraud and policy violations
Reviewing content and ensuring compliance with publication rules
Collaborating with internal teams and external partners
Providing feedback on user trends and system improvements

You’ll become an expert in marketplace rules, digital transactions and online safety.

Requirements

Fluent in Swedish
Good English skills
Detail-oriented and structured
Comfortable making decisions based on guidelines
Reliable and accountable
Interested in tech, marketplaces or the sharing economy

Previous experience is a plus — but not required.

What matters most is your mindset.

Benefits

- Flexible hybrid model (Work from home in Malta or office)
- Additional vacation days
- Private health insurance
- Team performance bonus
- Work-from-home allowance
- Relocation support
- Free office transport from selected areas
- Corporate discounts (gym, shops, taxis)
- Comprehensive onboarding and continuous training
- International work environment

Career Growth in Tech & Moderation

50% of managers and specialists started as content moderators.

From here, you can grow into:

Quality & Training
Fraud & Risk
Compliance
Team Lead
Operations

If you’re ambitious, Malta’s tech sector offers real internal mobility.

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Jag vill få den senaste jobbevakningen för & content i göteborg, o

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