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Engagement Manager (Infra Knowledge)

LTIMindtree -
Göteborg

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Jobbinformation

Kvalifikationer

IT-tjänsthantering
Projektledning
Ledarskap
Kommunikationsfärdigheter

Fullständig jobbeskrivning

Role description

About US:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit.

Role – Engagement Manager (Infra Knowledge)

Type of Job – Fixed Term Contract

Duration – 1 Year

Working Model – Hybrid (2 Days WFO)

Candidate Preference – Swedish speaker

Must have – ITSM Experience

Core Responsibilities

Client Relationship Management: Serve as the primary contact, building trust, understanding needs, gathering feedback and ensuring satisfaction

Project Delivery Leadership Oversee project lifecycles, managing scope timelines, budgets, resources and ensuring quality deliverables

Internal Coordination Liaise with sales, marketing, technical teams, developers, and architects to align solutions with client needs

Financial Contractual Oversight: Manage billing, ensure contract compliance and track project financials

Growth Strategy: Identify new business opportunities, upsell, cross-sell, and develop strategies for retention and expansion

Key Duties

Communication facilitates meetings, provides status updates, presents reports and resolves issues

Problem-solving: Proactively address client concerns, manage escalations, and find solutions

Resource Management: Assign internal resources, consultants developers to client projects

Reporting: Create progress reports, risk assessments, and performance analyses for clients and stakeholders

Onboarding Lead new clients through initial setup and integration

Key Skills

Project Management Organisation

Leadership Team Building

Communication Interpersonal Skills

Analytical Business Acumen

Client Focus Relationship Building

Skills

Mandatory Skills : Resource Management

About LTIMindtree
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 87,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.

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Engagement Manager (Infra Knowledge)

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Domain Architect Customer Engagement Platform

Senior Embedded Software Developer

IAM Engineer

Senior AI/ML Engineer (Magnet-Griffeye)

Principal Statistical Programmer - FSP (Permanent Homebased) m/w/d

Sales Engineer

Senior Manager, Quantum Applications - Sweden Site Manager

Project Management Team Lead

Jag vill få den senaste jobbevakningen för resource lead i göteborg, o

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