20 bästa jobben som job solution i linköping, e (Rekryterar nu!)

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Second Line Support Technician(IT Support)

Excelgens Consulting Sverige Ab
Linköping

Ansök direkt

Jobbinformation

4 dagar sedan

Kvalifikationer

SCCM
Engelska
Databaser
Svenska
Kommunikationsfärdigheter
Active Directory

Fullständig jobbeskrivning

We are looking for a service-minded Second Line Support Technician to join a team supporting users in a complex IT environment.

In this role, you will handle and resolve more complex support issues escalated from the Service Desk. You will work closely with end users via Teams and phone, troubleshoot technical issues, and contribute to improving support processes.

Tasks

Key Responsibilities:

Resolve escalated end-user IT support issues
Perform systematic troubleshooting and problem resolution
Work with ServiceNow-based ticket management
Support users in Microsoft environments
Manage and troubleshoot Active Directory-related issues
Assist with infrastructure, servers, networks, SCCM, and related technologies
Document solutions and contribute to process improvements

Requirements

Key Requirements:

At least 1–2+ years of relevant IT support experience
Strong troubleshooting and problem-solving skills
Experience with ticket management systems
Knowledge of Microsoft environments
Experience with Active Directory
Basic understanding of infrastructure, servers, networking, SCCM, and databases
Understanding of ITIL
Good documentation skills
Fluent communication skills in Swedish and English

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Förfina din sökning

job solution jobb i linköping, e

Second Line Support Technician(IT Support)

Final Thesis & Internship

Sales Director, Nordics, International Government

Test Engineer

Automation Engineer

Solution Architect (IFS Maintenance & Flow)

Electrical Engineer

Infrastructure Engineer

Electrical Engineer

React Web Developer

Business Solution Manager

Backend Developer

Embedded Developer - System Analysis, Troubleshooting & Development

Senior Software Developer

ERP Specialist

ICT Architect

IT Security Engineer

Senior Network Engineer

Software Engineer for Global AI Platform in Medical Imaging

React Native App Developer

Jag vill få den senaste jobbevakningen för job solution i linköping, e

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