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Community Manager

Fatshark
Stockholm

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Jira
Engelska
Projektledning
Svenska
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Fullständig jobbeskrivning

We are Fatshark

We are a critically acclaimed Swedish video game studio with about 200 experienced and skilled developers. We are most well-known for the Warhammer: Vermintide franchise, but have also helped develop a number of AAA titles and we launched the highly anticipated game Warhammer 40,000: Darktide.

We have grown quite a bit over the last few years, but we still embrace the same values that we started with. We want to build the best first person co-op games together, in an approachable, fun and passion-driven way.

The role

As Community Manager, you’ll act as the bridge between our games and the people who play them. You'll be on the frontlines of player-facing conversation, engaging fans on our social channels, chatting in forums and Discord, and working with other teams to make sure the player voice is heard.
You’ll be part of our Marketing Team and report to the Community Lead.

This role is all about keeping the players updated with news from Fatshark games, handling the feedback loop between the community and our development teams, and coming up with new ways to engage the playerbase in-between bigger beats when we don’t have a lot of things to talk about.

As a person, you like the challenge of coming up with new ideas, you are not afraid to lead smaller-scale projects to increase engagement, and you thrive in a marketing team that is very close to our production pipeline. You are a clear communicator, have a proven track record in copywriting and you can maneuver working with big IP-holders. You are used to working in a fast-paced team and understand that sometimes plans need to be shifted when production chains move.

What you'll do

Act as a public face for our games in the community, and have a positive impact on player conversations in our owned channels
Help drive and develop the community strategy — communication planning, scheduling, creating activities
Work with the production team to solicit/curate community feedback
Manage community KPIs and drive positive effects on the community
Collaborate with marketing creative and production teams to deliver community assets such as screenshots, videos, etc.
Work closely with our Digital Marketing Manager to support social media plans and engagement
Build and maintain relationships with key community ambassadors
Build and maintain relationships with key community creators/influencers

Required qualifications

3+ years of professional experience in community management or similar experience
Good knowledge of community sentiment tools
A good understanding of social media and influencers/content creators
Strong organizational skills and time management skills
Excellent English communication skills, both written and verbal
Deep knowledge of the community and a passion for gaming
Experience with asset creation for social media posts
Experience with basic video editing

Bonus qualifications

Good knowledge of the Warhammer franchise, especially Warhammer 40,000
Previous work with IP-owners
Experience with live streaming
Previous work with content creators/influencers/streamers
Understanding of project management tools such as Confluence, Jira, etc.
Past experience with engaging a live game (Games as a Service) community

What we offer

A playful, friendly and inclusive workplace
Opportunities for personal growth with varied projects, experienced co-workers and recurring hack weeks/days
Regulated flex time and paid overtime
Occupational pension
Health benefits and health check ups
Parties, social events and team-building activities
Dog-friendly office located in central Stockholm

Application details

We have a policy of working 4 days in the office per week, with 1 day optional to work from home. The onboarding is being done fully in the office.

We look forward to reviewing applications and will be interviewing candidates continuously until the position has been filled.

Location: Stockholm (on-site)
Start: ASAP
Form of Employment: Permanent, full-time

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Jag vill få den senaste jobbevakningen för creative developers i danderyd

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