20 bästa jobben som kundtjänst i 111 47 stockholm (Rekryterar nu!)

Service Desk Technician
Truesec —Stockholm
- Kundservice
- Skrivkunskaper
- Engelska
Order Customer Collaboration Specialist
Mondelēz International —Upplands Väsby
- Heltid
- Microsoft Excel
- Kundservice
- Microsoft Office
Receptionist sökes till Nockeby Trafikskola
Nockeby Trafikskola AB —Stockholm
- Heltid
- Kundservice
- Engelska
- Microsoft Office
7d
Danish-speaking customer service employee - Stockholm
TELEPERFORMANCE NORDIC AKTIEBOLAG —Solna
- Heltid
- Engelska
6d
Kundtjänstmedarbetare | Ownit | Stockholm
Manpower Aktiebolag —Solna
- Helgarbete förekommer
- Engelska
- Gymnasieexamen
Demand Planning & Customer Service Nordic Markets
Barilla —Stockholm
- Heltid
- Försäljning
- Engelska
- Kontor
Noggrann administratör med känsla för struktur
Chas visual management AB —Nacka
- Heltid
- Kundservice
- Administration
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21 tim
Sweden Brand Account Manager - Oakley & Bliz
WS Sport —Stockholm
- Heltid
- Kundservice
- Engelska
- Microsoft Office
Frontend dev
ludwigh —Stockholm
- Microsoft Excel
- Kundservice
- Agile
Customer Success Agent
Hemfrid —Stockholm
- CRM-program
- Försäljning
- Kundservice
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Kundservicemedarbetare till världsledande svenskt fintechbolag!
TELEPERFORMANCE NORDIC AKTIEBOLAG —Stockholm
- 21 000SEK per månad
- Heltid
- Engelska
- Kontor
- Betald arbetsutbildning
13d
Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
Next Job Abroad —Stockholm
- Heltid
- Distansjobb
- CRM-program
- Kundservice
- Engelska
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Butikssäljare & Kundtjänst – 70 % till Sängfabriken i Bromma
Sängfabriken —Bromma
- Deltid
- Försäljning
- Butiksförsäljning
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1d
Sales Representative (German Speaking)
Xensam —Solna
- Försäljning
- Kundservice
- Engelska
Air Agent
Expeditors —Upplands Väsby
- Heltid
- Kundservice
- Engelska
- Organisationsförmåga
- Aktiesparprogram
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SW Field Service Engineer
Siemens Healthineers —Solna
- Kundservice
- Engelska
- Windows
Ansök direkt
1d
Cashier Stockholm
Ria Money Transfer (Dandelion) —Stockholm
- Deltid
- Microsoft Excel
- Kundservice
- Engelska
Ansök direkt
Sales Advisor 30h - Temporary contract
H&M —Solna
- Kundservice
- Engelska
Ansök direkt
1d
Sales Representative (German Speaking)
Xensam AB —Stockholm
- Heltid
- Försäljning
- Kundservice
- Engelska
Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included
Next Job Abroad —Stockholm
- Helgarbete förekommer
- Distansjobb
- Kundservice
- Engelska
- Kommunikationsfärdigheter
Ansök direkt

Jag vill få den senaste jobbevakningen för kundtjänst i 111 47 stockholm

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kundtjänst jobs near 111 47 stockholm

Service Desk Technician

Truesec -
Stockholm

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Jobbinformation

Kvalifikationer

Jira
Kundservice
Skrivkunskaper
IT-tjänsthantering
Engelska
Svenska
Datornätverk
Kommunikationsfärdigheter
Python
PowerShell

Fullständig jobbeskrivning

Do you want to be at the forefront of protecting our society against cyber threats? We are looking for a Service Desk Technician for our Internal IT team.

About Truesec – A Leading Cybersecurity Company

Since 2005, Truesec has been a native cybersecurity company, driven by one single purpose: Creating safety and sustainability in a digital world by preventing cyber breach and minimizing impact.

Over the years, we’ve earned the trust of organizations worldwide and gained a strong reputation internationally. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.

Today, we employ around 400 employees – and as cybercrime grows, we need to grow. To support that goal, we are now looking for a Service Desk Technician who wants to make a difference in our Technology organization.

Truesec IT team

The IT team is part of Truesec’s global Tech organisation and has a purpose of working and collaborating with all of Truesec. The team is responsible for managing and maintaining the internal IT infrastructure, systems, and services that enable Truesec employees to work efficiently, securely, and collaboratively. Their purpose is to support the organization’s operational needs while ensuring that the IT environment aligns with the company’s high standards of cybersecurity and reliability.

The Role

In the role as a Service Desk Technician, you will be the first point of contact for our employees when it comes to questions around internal IT. You will be responsible for receiving, resolving, and escalating technical issues that come your way, and proactively make sure that your colleagues have everything they need. This means anything from providing basic computer training, assisting in configuration, set up and maintenance, to patching and testing for performance. It also means creating FAQs and training manuals to streamline your work. You will play a crucial role in maintaining our high levels of delivery in our mission in preventing breaches and minimizing impact.

What you will do:

Support requests through all channels (phone, email, ticketing system/web portal, walk up)

Troubleshoot and resolve technical issues within agreed service levels

Escalate unresolved requests and incidents to higher tiers

Prioritize in-coming tickets and follow-up with internal stakeholder

Coordinate the purchasing of IT hardware, software, and licenses

On- & off-boarding of employees

Contribute to the continuous development of our internal IT environment by driving smaller improvements and initiatives alongside day-to-day support
You will act as the system manager for ITSM, overseeing its processes and routines.

Your Potential Background

In order to be successful in this role, you should have a technical background with a passion for delivering outstanding customer service. We believe that the right person has a couple of years of experience in some kind of technical support role.

Just as important, you enjoy working in a collaborative team where everyone helps out when needed, regardless of seniority. We’re looking for someone who is proactive, service-minded, self-driven, and structured. You’re comfortable taking ownership, solving technical challenges, and driving smaller improvements beyond day-to-day work.

The majority of the issues will rely around Software, Hardware or Network, and you should therefore be knowledgeable in those areas. The need for a service desk operator is constantly evolving and a curiosity around technical trends and innovations is therefore important.

Required Skills:

Knowledge, and experience in, hardware, software and network areas

Some experience with Microsoft 365 and Azure

Curiosity around technical trends and innovations

Structure and the ability to prioritize

A service minded individual with good communication skills

Proactiveness and great problem solving skills

Have an information security mindset

Experience working with Atlassian Jira, Confluence or similar platforms and systems, including overseeing processes and routines.

Experience driving smaller technical projects or implementations, for example introducing new tools or processes in the organization

Experience from technical projects, preferably within ITSM

Proficient in English & Swedish both speaking and writing

Bonus skills:

Experience with Azure, Entra ID, Microsoft 365 and intune

Network and/or security experience

S+cripting or programming languages (e.g. Powershell, Python or Javascript)

Due to the sensitivity of our work, we require Swedish citizenship, citizenship in an EU country, or a Swedish work permit.

Join Our Mission Toward a Safe Digital Future

If you truly want to make a difference and make our world a little bit safer, this is the place for you. At Truesec, you'll get to be at the forefront of fighting cybercrime instead of reading about it in the news. This is your chance to be part of an exciting journey in a leading cybersecurity company - and learn from some of the best in their field.

So, are you ready to team up with the most dedicated team of experts and be part of a meaningful mission? Then we are excited to get to know you!

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Förfina din sökning

kundtjänst jobb i 111 47 stockholm

Service Desk Technician

Order Customer Collaboration Specialist

Receptionist sökes till Nockeby Trafikskola

Danish-speaking customer service employee - Stockholm

Kundtjänstmedarbetare | Ownit | Stockholm

Demand Planning & Customer Service Nordic Markets

Noggrann administratör med känsla för struktur

Sweden Brand Account Manager - Oakley & Bliz

Frontend dev

Customer Success Agent

Kundservicemedarbetare till världsledande svenskt fintechbolag!

Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Butikssäljare & Kundtjänst – 70 % till Sängfabriken i Bromma

Sales Representative (German Speaking)

Air Agent

SW Field Service Engineer

Cashier Stockholm

Sales Advisor 30h - Temporary contract

Sales Representative (German Speaking)

Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included

Jag vill få den senaste jobbevakningen för kundtjänst i 111 47 stockholm

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About Truesec – A Leading Cybersecurity Company

Truesec IT team

The Role

What you will do:

Your Potential Background

Required Skills:

Bonus skills:

Join Our Mission Toward a Safe Digital Future

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