Join Our Customer Service Team – German Speaking Customer Service Representative
Are you fluent in German and English and enjoy helping people? Do you thrive in a fast-paced international environment where no two days are the same?
At Ejendals, we're looking for a motivated and service-minded Customer Service Representative to join our team in Leksand and support our customers across the DACH region.
This is a great opportunity for someone early in their career who wants to develop professionally while working in an international company with well-known brands and customers across Europe.
The role
As a Customer Service Representative, you will be one of the main points of contact for our customers in the DACH market. Your focus will be on delivering excellent customer service and ensuring that orders, enquiries, and requests are handled professionally and efficiently.
Your responsibilities will include:
- Managing customer orders and enquiries via phone and email
- Supporting customers with product information and order-related questions
- Working closely with colleagues in Customer Service, Supply Chain, and Sales
- Ensuring accurate order entry and administration in our business systems
- Building strong relationships with customers through excellent service
- Helping customers find solutions and creating a positive customer experience
Your profile
We're looking for someone who enjoys interacting with people and takes pride in delivering exceptional service.
You don't need many years of experience—we value attitude, curiosity, and willingness to learn just as much as previous work experience.
We believe you:
- Are fluent in German and English, both written and spoken
- Have completed secondary school (or equivalent)
- Are comfortable working with Microsoft Office and digital business systems
- Enjoy helping customers and solving problems
- Are organised, positive, and proactive
- Work well both independently and as part of a team
It’s a plus if you:
- Speak Swedish
- Have experience from customer service, administration, retail, hospitality, or similar service-oriented roles
- Have worked with order management or ERP systems
Why join Ejendals?
At Ejendals, you'll become part of a successful Swedish family-owned company with strong international growth and well-established brands.
We offer:
- A welcoming and supportive team environment
- Opportunities for learning and professional development
- International contacts and collaboration
- Competitive employment conditions
- The chance to make a real impact on the customer experience
Whether you're starting your career or looking for your next challenge, we'll provide the support and opportunities you need to grow.
Additional information
- Location: Leksand
- Employment terms: Until further notice with probationary period of 6 months.
Application
Submit your application no later than August 31. Candidates are reviewed continuously, and the position might be filled before the last date of the application period. Therefore, please send in your application as soon as possible.
In case of any questions, please contact recruiting manager Thomas Lauersen, Team Manager Customer Service, [email protected]
Welcome with your application!
Ejendals is an international company that for generations has specialized in developing, manufacturing and marketing high-quality products that protect hands and feet. In close collaboration with researchers and our customers, we design products that deliver the highest standard of protection, durability and ergonomics. What we sell is a complete safety concept, which aims to reduce accidents through quality products, education and safety inspections. From our corporate head office in Leksand, Sweden, we envision a safer day with zero injuries to hands and feet. Our main product brands are TEGERA® gloves and JALAS® shoes. Ejendals has about 450 employees located in 35 countries. Read more at ejendals.com. When working with Ejendals, you become part of a stable, growing and successful company. You get the opportunity to work with a well-known brand, where you will contribute to the company's continued expansion. We look forward to hearing from you!
