BCIC Swiss | Best Connect International Company is looking for a Full-Time, On-site IT Support Specialist in Sweden.
The ideal candidate will provide 1st and 2nd line technical support and ensure smooth IT operations for end users.
Key Responsibilities
- Provide first- and second-level support for end-user technical issues
- Troubleshoot hardware, software, and network-related problems
- Collaborate with third-party vendors to resolve complex AV and IT issues when required
- Ensure timely communication regarding issue status and resolution
- Maintain accurate and up-to-date ticket documentation for all incidents
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and Cisco Jabber
- Provide basic macOS support for Apple users
- Install, upgrade, support, and troubleshoot printers and computer hardware
- Perform remedial repairs on desktops, laptops, printers, and authorized peripheral devices
- Use diagnostic tools to resolve network connectivity and workstation hardware/software issues
Required Skills
- Strong troubleshooting and problem-solving abilities
- Hands-on experience providing 1st & 2nd line IT support
- Good understanding of Windows environments and basic macOS support
- Ability to work independently in an on-site environment
Requirements
- Valid work permit for Sweden (mandatory)
- Several years of experience in a similar IT Support role
- Strong communication and documentation skills
- Proficiency in local language (Swedish)
Benefits
- Flexible working schedule
- Opportunity to work with an international company
- Professional and collaborative work environment
- Exposure to enterprise-level IT infrastructure
How to Apply
If your profile matches the above requirements, please apply via Indeed by sending your English CV
Mention the position title in the subject line
- Apply now and join BCIC Swiss!
Job Type: Full-time
Pay: Up to 1 765,00kr per day
Work Location: In person
