20 bästa jobben som researcher i uppsala, c (Rekryterar nu!)

Customer Service Specialist I - Uppsala Sweden
Thermo Fisher Scientific —Uppsala
- Heltid
- Kundservice
- Salesforce
- Engelska
4d
Research Assistant
Uppsala universitet —Uppsala
- Engelska
- Forskning
- Masterexamen
9d
Scientist II, Antibody Discovery and Characterization
Thermo Fisher Scientific —Uppsala
- Heltid
- Skrivkunskaper
- Kommunikationsfärdigheter
- Python
11d
QA Lead – Product Surveillance (Strategic Role within Complaint Management)
Cytiva —Uppsala
- Heltid
- Microsoft Excel
- Engelska
- Microsoft Office
2d
Sr. Clinical Study Manager
Thermo Fisher Scientific —Uppsala
- Heltid
- Omvårdnad
- Engelska
- Microsoft Office
Jobba extra med att intervjua turister i Uppsala
Research One AB —Uppsala
- Helgarbete förekommer
- Engelska
18 tim
PhD student in core optimisation using machine learning
Uppsala universitet —Uppsala
- Engelska
- Masterexamen
- Analytisk förmåga
Research assistant in computational electrolyte design
Uppsala universitet —Uppsala
- Engelska
- Forskning
- Masterexamen
9d
Senior Epidemiologist
WHO COLLABORATING CENTRE FOR INT DRUG MONITORING —Uppsala
- Heltid
- Engelska
- Forskning
- Masterexamen
6 Teaching Assistants at CEMUS 18-25%
Uppsala universitet —Uppsala
- Engelska
- Universitet
- Kandidatexamen
4d
Data Scientist - temporary
Cytiva —Uppsala
- Heltid
- Masterexamen
- Databaser
- Python
1d
Test Engineer to the Production Team
Scienta Omicron AB —Uppsala
- Heltid
- Engelska
Lead Scientist Allergy Innovation
Thermo Fisher Scientific —Uppsala
- Heltid
- Masterexamen
- Kommunikationsfärdigheter
4d
PhD student in nuclear fuel performance modelling using machine learning
Uppsala universitet —Uppsala
- Engelska
- Masterexamen
- Analytisk förmåga
3d
2 Course Assistants at CEMUS
Uppsala universitet —Uppsala
- Engelska
10d
Lab Manager
Navinci —Uppsala
- Heltid
- Engelska
- Masterexamen
- Organisationsförmåga
Principal Project Manager
Cytiva —Uppsala
- Heltid
- Engelska
- Masterexamen
- Projektledning
- Betald semester
2d
PhD student in nature-inspired biocarbon–enzyme composites for PFAS remediation
Uppsala universitet —Uppsala
- Engelska
- Masterexamen
- Analytisk förmåga
3d
Associate senior lecturer in Media and communication studies
Uppsala universitet —Uppsala
- Engelska
- Forskning
- Administration
PhD student in Multimodal Machine Learning for Energy Storage Materials
Uppsala universitet —Uppsala
- Engelska
- Forskning
- Masterexamen
11d

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Customer Service Specialist I - Uppsala Sweden

Thermo Fisher Scientific -
Uppsala

Ansök nu

Jobbinformation

Heltid
4 dagar sedan

Kvalifikationer

Kundservice
Salesforce
Engelska
Microsoft Office
Kandidatexamen
Organisationsförmåga

Fullständig jobbeskrivning

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

Location/Division Specific Information:

Olink, part of Thermo Fisher Scientific, is dedicated to advancing the understanding of human disease through proteomics. Olink panels provide innovative, high-quality solutions for human protein biomarker discovery, enabling researchers to measure thousands of proteins simultaneously from just a few microliters of blood. Using highly specific and thoroughly validated assays with a wide dynamic range, Olink’s technology overcomes traditional limitations in protein analysis and supports deeper insights into human biology and disease.

Job description

The Customer Care Specialist role offers you a place on a multi-faceted, dynamic, and rewarding team focused on delivering best-in-class support. We are looking for an experienced Customer Care Specialist to join our organization to support our internal and external customers when purchasing Olink products.

The Customer Care team is responsible for ensuring the journey of our customers’ experience with Olink is exceptional. You would be based in our Uppsala office and report to Manager, Customer Service based in the US.

A Day in the Life:

Meet the challenges of a fast-paced environment, while maintaining a customer focus and strong level of professionalism.
Ensure each transaction is processed within company guidelines, customer specifications and established Service Level Agreement.
Use our ERP System, Salesforce and other applications to register and maintain customer account information, process orders and research inquiries.
Provide communication to customers and Business Development Manager to confirm order, delivery, and invoicing.
Proactively research delays, collaborate with supporting teams for resolution. Communicate all changes to customer and Business Development Manager.
Investigate customer complaints and inquiries by collaborating with all supporting teams such as Sales, Support, Distribution and Finance for quick resolution.
Monitor customer feedback from Satisfaction Survey, contact any unfavorable responses for resolution and report details.
Answer inbound customer phone calls and inquiries, check voicemails and triage to correct team.
Ability to identify opportunities for process improvement, collaborate with team and leader to build efficiencies.

QUALIFICATIONS & COMPETENCIES Education

Bachelor’s degree or equivalent experience

Qualifications - Experience, technical skills

Proven success in a Customer Service role for 2+ years with a passion for building customer loyalty. If you have experience in a similar role within Life Sciences it´s an advantage.
Documented experience in Microsoft Office and SalesForce programs and an ability to learn other software and ERP systems.
Excellent language skills, both verbally and written, in English is mandatory.

Competencies -
Personal skills and abilities

As a person you should have strong organizational skills as well as the ability to communicate with both customers and internal stakeholders in a clear and friendly way. In this role it is crucial to be good at multitasking while keeping a strong customer focus and to thrive in a fast-paced environment. Last but not least at Olink we have a commitment to implementing feedback as a means to achieving individual and company performance goals.

Note: This Job Description does not cover all possible situations or tasks that may arise.

Why Join Us?

At Olink, Thermo Fisher Scientific, you will be part of a nurturing team that values integrity, innovation, and involvement. We offer an encouraging environment where your diverse experiences and perspectives are appreciated, enabling you to thrive and excel in your career.

The final date to submit applications is the 13th of September 2026. The role could be filled prior to this deadline.

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researcher jobb i uppsala, c

Customer Service Specialist I - Uppsala Sweden

Research Assistant

Scientist II, Antibody Discovery and Characterization

QA Lead – Product Surveillance (Strategic Role within Complaint Management)

Sr. Clinical Study Manager

Jobba extra med att intervjua turister i Uppsala

PhD student in core optimisation using machine learning

Research assistant in computational electrolyte design

Senior Epidemiologist

6 Teaching Assistants at CEMUS 18-25%

Data Scientist - temporary

Test Engineer to the Production Team

Lead Scientist Allergy Innovation

PhD student in nuclear fuel performance modelling using machine learning

2 Course Assistants at CEMUS

Lab Manager

Principal Project Manager

PhD student in nature-inspired biocarbon–enzyme composites for PFAS remediation

Associate senior lecturer in Media and communication studies

PhD student in Multimodal Machine Learning for Energy Storage Materials

Jag vill få den senaste jobbevakningen för researcher i uppsala, c

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