20 bästa jobben som customer service team lead i sweden (Rekryterar nu!)

Customer Service Representative
EPS Vascular AB —Malmö
- Heltid
- Microsoft Excel
- Engelska
- Microsoft Office
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Customer Service Team Lead
DigitalTolk —Stockholm
- CRM-program
- Kundservice
- Engelska
Kundtjänstmedarbetare till UPS i Järfälla / Customer Service UPS
UPS —Järfälla
- Heltid
- Kundservice
- Engelska
- Microsoft Office
11d
Head of customer service
SkyTech AB —Norrtälje
- Heltid
- Kundservice
- Skrivkunskaper
- Engelska
4d
Head of Customer Service
Photowall —Skarpnäck
- Försäljning
- Kundservice
- Engelska
Project Management Team Lead
EcoOnline —Göteborg
- Engelska
- Projektledning
- Kandidatexamen
- Betald semester
- Föräldraledighet
9d
Support Agent- Team Lead
Telavox AB —Göteborg
- Heltid
- Engelska
- Kontor
- Kommunikationsfärdigheter
8d
Customer Base Sales Lead
Viaplay Group —Stockholm
- Försäljning
- Kundservice
- Kontor
- Betald semester
- Föräldraledighet
11d
Stor- och flyttstädare till Hemfrids One Time-team – Örebro
Hemfrid —Örebro
- Engelska
- Rengöring
- Milersättning
- Flexibel arbetstid
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Team Lead Backoffice
Nordiska —Stockholm
- Engelska
- Analytisk förmåga
- Kommunikationsfärdigheter
Senior Service Provider Manager (all genders) - Stockholm/Brunna
Zalando —Stockholm
- Heltid
- Engelska
- Analytisk förmåga
- Kandidatexamen
Operations Coordinator
Tele2 —Kista
- Heltid
- Hybridarbete
- Engelska
- Kommunikationsfärdigheter
Senior Operational Lead / Service Delivery Manager
Norvion Systems AB —Göteborg
- Heltid
- Engelska
- Ledarskap
- Kommunikationsfärdigheter
Support Agent- Team Lead
Telavox —Göteborg
- Engelska
- Kontor
- Kommunikationsfärdigheter
8d
Marketing Specialist Team Lead
Crane Currency —Tumba
- Spanska
- Marknadsföring
- Engelska
- Föräldraledighet
Field Services Supervisor - Sweden
Palsatech Sverige AB —Kiruna
- Heltid
- Personalansvar
- Engelska
- Microsoft Office
Manager, Customer Success (Activation), Europe
Mastercard —Stockholm
- Heltid
- Microsoft Excel
- Personalansvar
- Försäljning
Money Laundering Reporting Officer, AML
Ramp Financial —Jobba hemifrån
- 836 400SEK - 1 131 600SEK per år
- Heltid
- Distansjobb
- Engelska
- Kontor
- Betald semester
- Föräldraledighet
Head of Service Delivery Sweden Baltics Telia
Ericsson —Stockholm
- Försäljning
- Masterexamen
- Projektledning
Technical Customer Success Manager
Inriver —Malmö
- 45 000SEK - 65 000SEK per månad
- Engelska
- Företagsekonomi
- Kommunikationsfärdigheter
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Customer Service Representative

EPS Vascular AB -
Malmö

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Jobbinformation

Heltid

Kvalifikationer

Finska
Microsoft Excel
Engelska
Microsoft Office
Svenska

Fullständig jobbeskrivning

Core Purpose

Own and optimise the consignment inventory model, ensuring stock accuracy, availability, and financial control across all locations
Deliver data-driven insights to improve stock utilisation, reduce expiry risk, and drive commercial performance
Implement and maintain robust governance, controls, and reporting structures across all consignment activities

Key Responsibilities

Consignment Inventory Control & Governance

Lead the rollout, implementation, and ongoing management of consignment stock agreements, ensuring adherence to contractual terms and annual review cycles
Implement and maintain strict controls over stock additions, reductions, and movements across all consignment locations
Ensure ERP accuracy by aligning consignment stock levels with agreed hospital inventory levels
Oversee monthly stock counts, variance analysis, and reporting to stakeholders within defined timelines
Lead year-end stock validation processes and support audit requirements

Inventory Analysis & Optimisation

Conduct continuous analysis of ordering patterns vs. consignment levels to optimise stock allocation and minimise excess or shortage risk
Identify and proactively manage stock at risk of expiry, including redistribution strategies across locations
Track and reduce write-offs, obsolescence, and slow-moving inventory, reporting trends and corrective actions monthly
Analyse consignment utilisation and demand patterns, providing actionable insights to Sales, Procurement, and Finance
Develop and maintain KPI dashboards (e.g. stock turns, utilisation %, expiry risk, write-off value, consignment accuracy)

Case Stock & Asset Management

Coordinate all case stock movements, including preparation of temporary case consignments for procedures
Ensure full reconciliation of used, missing, or unreturned stock, driving timely follow-up and recovery actions
Manage vendor returns and exchanges to improve stock quality and lifespan
Support improved asset tracking and control initiatives, including system and process enhancements

Process Improvement & Systems Enablement

Drive continuous improvement in consignment processes, controls, and reporting frameworks
Support and lead adoption of ERP (e.g. Business Central/Navision) and digital tools to enhance stock visibility and control
Partner with stakeholders to improve data quality, automation, and reporting accuracy
Contribute to the implementation and optimisation of web ordering portals and digital workflows

Stakeholder & Customer Interface

Act as a key operational liaison between hospitals, sales teams, logistics, and internal functions

Support customer interactions relating to:
- Stock discrepancies and queries
- Order processing and fulfilment updates
- Consignment-related issue resolution
Ensure timely and professional communication, maintaining service quality without detracting from core inventory responsibilities
Support Clinical Sales Specialists and account teams with data and insights on customer stock usage

Order & Operational Support

Process and manage sales and stock transfer orders as required to support inventory accuracy and fulfilment
Monitor order completeness and ensure alignment with consignment usage and replenishment cycles

Key Skills & Experience

Strong experience in consignment inventory, stock control, or supply chain operations, ideally in Medtech or healthcare
Proven ability in data analysis, reporting, and inventory optimisation
Advanced Microsoft Excel skills with demonstrated analytical capability
Experience working with ERP systems (e.g. Microsoft Business Central)
Strong attention to detail with a focus on accuracy, control, and compliance
Experience in a consignment-based business model within healthcare
Understanding of financial/commercial implications of inventory management
Fluent Swedish with a strong command of English and Finnish

Job Type: Full-time

Work Location: In person

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customer service team lead jobb i sweden

Customer Service Representative

Customer Service Team Lead

Kundtjänstmedarbetare till UPS i Järfälla / Customer Service UPS

Head of customer service

Head of Customer Service

Project Management Team Lead

Support Agent- Team Lead

Customer Base Sales Lead

Stor- och flyttstädare till Hemfrids One Time-team – Örebro

Team Lead Backoffice

Senior Service Provider Manager (all genders) - Stockholm/Brunna

Operations Coordinator

Senior Operational Lead / Service Delivery Manager

Support Agent- Team Lead

Marketing Specialist Team Lead

Field Services Supervisor - Sweden

Manager, Customer Success (Activation), Europe

Money Laundering Reporting Officer, AML

Head of Service Delivery Sweden Baltics Telia

Technical Customer Success Manager

Jag vill få den senaste jobbevakningen för customer service team lead i sweden

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