20 bästa jobben som product support i stockholms län (Rekryterar nu!)

Customer Support Agent
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- 28 000SEK - 30 000SEK per månad
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Brand Manager Chocolate - Maternity cover contract (9 - 12 months)
Mondelēz International —Upplands Väsby
- Heltid
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- Engelska
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- Heltid
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- Engelska
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Operations Coordinator
Tele2 —Kista
- Heltid
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Creative Coordinator
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- Heltid
- Engelska
- Forskning
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Product Owner
Xensam —Solna
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People Associate
Ralph Lauren —Stockholm
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JobBusters AB —Stockholm
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Ipsen Pharma (SAS) —Stockholm
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Kumho Tire Europe GmbH Stockholm Filial —Stockholm
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Purchasing- and logistics coordinator - making us excel within purchasing & logistics
A Good Company —Lidingö
- Microsoft Excel
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- Engelska
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Junior Business Development Intern
Cognizant —Stockholm
- Heltid
- Microsoft Word
- Microsoft Excel
- Försäljning
8d

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Customer Support Agent

Epassi
Stockholm

Ansök nu

Jobbinformation

Visstid

Förmåner

Gratis snacks
Företagsevent

Kvalifikationer

Microsoft Excel
Fullstackutveckling
Kundservice
Engelska
Svenska
Zendesk

Fullständig jobbeskrivning

Multiple locations
Hybrid

I'm interested

Multiple locations
Hybrid

Job Description

Are you interested in joining one of Europe’s fastest-growing companies? Do you want to impact the wellbeing of millions of users?

If yes, join us to make an impact in a fast-paced and dynamic environment where you’ll play a key role in delivering an exceptional support experience that keeps our users at the heart of everything we do.

Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe, established in Finland in 2007. Since then, we have consistently grown, diversifying our products and expanding into new markets. Epassi has been recognised by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.

We are currently hiring a Customer Support Agent to join our team in Stockholm.

Your Mission at Epassi

As a Customer Support Agent, you will be the face of Epassi - supporting and interacting with our key stakeholders: end-users, clients, and partners. You will resolve support queries through phone, email and chat, guiding customers through the product journey with technical know-how and genuine care. This is a fixed-term position starting as soon as possible and concluding on 31 January 2027, with the possibility of extension depending on performance and company needs.

Your Responsibilities Will Be

Resolving customer support cases through phone, email and chat efficiently and professionally, delivering best-in-class service

Guiding stakeholders from a technical and product perspective through the user journey

Collaborating with colleagues and other teams to find the best solutions

Identifying recurring issues and feeding back findings to drive product development

Keeping up to date with new and changing product features

What You’ll Be Doing (Daily)

Monitoring and responding to support tickets, chat and phone channels

Logging, categorising and updating support cases accurately

Troubleshooting issues with the Epassi application and platform, escalating where needed

Staying informed on known platform issues and upcoming product releases

Contributing to stand-ups and support team meetings

You’ll Be Successful in This Role If You

Easily grasp new information and operating systems

Are an easy-going team player with a can-do attitude, who also works well independently

Excel in communication, provide excellent service, and have a strong eye for detail

Are structured and effective in how you work

What You Should Bring

A natural curiosity and a technical mindset - you enjoy figuring out how things work

Confidence in conversation and strong active listening skills

Excellent attention to detail and accuracy

An ability to stay organised and calm under pressure in a fast-paced environment

A genuinely customer-centric attitude - you care about the experience you deliver

A collaborative, positive approach and willingness to support the wider team

1–2 years of experience in customer service or a relevant field is a merit

Knowledge of Zendesk is a plus

Your Language Profile

Swedish - professional working proficiency (essential)

English - professional working proficiency (essential)

Why You Should Join Us

Be part of an ambitious growth journey and a global community of driven, bold, entrepreneurial Epassians in a company that is constantly evolving

Work with a clear purpose - boosting everyday wellbeing - and create a meaningful, positive impact on both individuals and society

Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes

Benefit from a great package including private health care, lunch benefit, wellbeing benefit, and snacks at the office

Work on a hybrid basis - 3 days in the office each week (5 days per week during onboarding)

Join a fast-growing tech company with a strong financial foundation and real opportunities to grow

Work with great people

Tianran Li

Product Owner

"Epassi is a youngster who is energetic and brings the best to the people. Best things working at Epassi is that we have good benefits. You can always learn something new and implement it in practice."

Aleksandra Wnuk

Backend Developer

"Work environment at Epassi is healthy and not stressful, and you can take part here in many interesting projects."

Marcin Gołubienko

Full Stack Developer

"During my work experience, I’ve got opportunity to touch every aspect of software delivery - not only from coding point of view."

Alexandra Andersson

Customer Service Agent

"The best thing about working at Epassi is colleagues. It is easy to get along with everyone, regardless of age and origin! My team has a good team spirit and we work well together to meet our goals!"

Great Place to Work

Company events
Hybrid and flexible working style
Modern working tools
International environment
Benefit package for wellbeing support
Private health support

Ansök nu

Förfina din sökning

product support jobb i stockholms län

Customer Support Agent

Creative Coordinator

Product Designer

Operations Lead at a new Venture Studio

Head of Development and Support

Desk Side Support Field Engineer

Brand Manager Chocolate - Maternity cover contract (9 - 12 months)

Social Media Coordinator (Temporary position)

Operations Coordinator

Creative Coordinator

Junior Executive Assistant

Brand Manager Chocolate - Maternity cover contract (9 - 12 months)

Product Owner

People Associate

QA Tester

Customer Experience Tech Support Agent

VIE - Medical Information and Quality Nordic & Baltics

Full Time - CNTR Coordinator

Purchasing- and logistics coordinator - making us excel within purchasing & logistics

Junior Business Development Intern

Jag vill få den senaste jobbevakningen för product support i stockholms län

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product support jobb i stockholms l&auml;n

Jag vill få den senaste jobbevakningen för product support i stockholms l&auml;n

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Work with great people

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product support jobb i stockholms län

Jag vill få den senaste jobbevakningen för product support i stockholms län