20 bästa jobben som head of customer support i stockholm (Rekryterar nu!)

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Tele2 —Kista
- Heltid
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Professional Services Consultant, Sweden
Check Point Software Technologies —Stockholm
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AUTO1 Group —Bromma
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Curoflow —Stockholm
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Join our Customer Success Manager (Buy Side) teams!
Mercell —Stockholm
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Winona —Stockholm
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GlaxoSmithKline —Solna
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Mycronic AB —Täby
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Dib Travel —Stockholm
- Engelska
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Jag vill få den senaste jobbevakningen för head of customer support i stockholm

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Acting Head of International Sustainable Business, Stockholm

Business Sweden -
Stockholm

Ansök nu

Jobbinformation

Kvalifikationer

Nationalekonomi
Juridik och rättsvetenskap
Engelska
Masterexamen
Svenska
Kandidatexamen
Företagsekonomi
Ledarskap
Kommunikationsfärdigheter

Fullständig jobbeskrivning

Do you want to work with strategic sustainability and compliance issues and shape the sustainability agenda of a global organisation at the forefront of international trade and investment? Business Sweden is seeking an acting Head of International Sustainable Business for a parental leave cover of approximately one year, with a start date in October, 2026.

Business Sweden’s purpose is to help Swedish companies grow globally and international companies invest and expand in Sweden. Operating in more than 40 markets, we work closely with the Swedish government, industry, and Team Sweden partners to enable sustainable and inclusive trade.

About the Role

In this role, you will lead the strategic development and integration of sustainability and responsible business conduct across Business Sweden’s global operations. You will operate at the intersection of business, policy, and international collaboration, ensuring that sustainability is embedded in services, projects, and client engagements.

The position is based in Stockholm and forms part of the Chief Compliance Officer Office, bringing together compliance, sustainability, legal, security, and internal audit. The function is responsible for sustainability governance frameworks, and to support regarding sustainability/ESG matters to the global organisation. The function will also support the compliance management systems of Business Sweden.

You will report directly to the Chief Compliance Officer (member of the executive management team) and work closely with senior leadership, operational teams, and global offices. The role includes regular engagement with Team Sweden stakeholders – including authorities, embassies, and ministries – both in Sweden and internationally.

Key Responsibilities

Strategic Leadership and Business Integration

- Lead and further develop Business Sweden’s global sustainability and responsible business agenda
- Ensure effective integration of sustainability compliance into business operations, services, and international projects
- Act as a senior advisor to management and business units on ESG, risk, and sustainability due diligence

Governance, Frameworks, and Capability Building

- Develop and strengthen governance frameworks, policies, and tools within sustainability compliance
- Support the implementation and continuous improvement of the compliance management system
- Design and deliver capacity-building initiatives, including trainings on anti-corruption, human rights, and responsible business conduct

Reporting, Risk and Monitoring

- Oversee sustainability reporting in accordance with applicable regulatory requirements (ÅRL; CSRD readiness)
- Contribute to internal risk frameworks and sustainability KPI monitoring
- Monitor and interpret relevant international standards, regulatory developments, and best practices

Stakeholder Engagement and Collaboration

- Engage with senior stakeholders across Business Sweden’s global network
- Represent Business Sweden in dialogues with external partners and Team Sweden actors
- Facilitate cross-functional sustainability collaboration across headquarters and international offices

The role is based in Stockholm, but you will be expected to work with our teams and clients around the world, as required.

Skills & Requirements

We are looking for a senior professional with:

Extensive experience in sustainability, compliance, or responsible business conduct in an international context

Expertise in sustainability, such as anti-corruption, climate, human rights and business ethics

Strong communication skills, and driven to help create awareness, inspire, educate, and support colleagues as well as have courage to stand up for Business Sweden’s values and regulatory frameworks

Proven experience working with key international frameworks and standards, including UN Guiding Principles on Business and Human Rights, OECD Guidelines for Multinational Enterprises, UN Global Compact, EU regulatory frameworks such as CSRD and CSDDD.

Experience operating at the interface of business, government, and international stakeholders

Motivation to drive the Sustainability agenda and processes in close collaboration with regional business teams, across divisions and boarders

Strong strategic, analytical, and implementation capabilities

Personal Characteristics

High integrity and sound judgement

Leadership and stakeholder management skills

Ability to translate strategy into operational impact

Collaborative, structured, and results-oriented

Excellent communication skills in complex, cross-cultural environments

Formal Requirements

Bachelor’s or master's degree in business, Economics, Law, Sustainability, International Development, or related field

Minimum 7 years of relevant professional experience

Demonstrated experience with ESG risk management, sustainability frameworks, and international advisory work

Fluency in English and Swedish both oral and written; additional languages are an asset

International experience from living and/or working abroad

Application

Do these qualities represent you? Are you ready for new challenges and take on a unique opportunity to create an impact globally?

If so, please apply with your CV and a one-page personal cover letter no later than the of 10th of August.

If you have any questions concerning the position, please contact Emma Modéer Wiking [email protected], Head of International Sustainable Business or Victoria Rossi, [email protected], Chief Compliance Officer/General Counsel. Due to summer vacation please expect a delay in answering till august.

If you have any questions regarding the recruitment process, please contact Bodil Siggelin [email protected], People & Culture Business Partner. We will start to interview potential candidates at the end of August.

Great Place to Work

Global exchanges and career opportunities
Exclusive focus on our client’s growth agenda
Extensive responsibility
Diversified teams with world class colleagues
Training academy for continuous development
Entrepreneurial environment

About the company

Diversity powering global growth

At Business Sweden we value and encourage applications from candidates with diverse backgrounds and perspectives. We strive for a workplace where all colleagues can explore their full potential and contribute with their unique experiences. By embracing a wide range perspective, we can better drive sustainable growth and customer-centric excellence.

About Business Sweden

Business Sweden helps Swedish companies grow global sales and international companies invest and expand in Sweden. With a unique mandate from the Swedish government and the business sector, we offer strategic advice and practical support in more than 40 markets worldwide.

Our mission is to help lay the foundation for sustainable, inclusive, and digital growth – in Sweden and around the world. We do this by providing startups, small- and medium sized companies and multinationals with tailored services, coupled with access to key stakeholders in the public and private spheres.

We help our clients build relationships, accelerate time-to-market, and comply with local standards and regulations. Visit business-sweden.com for more information.

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OUR VALUESOur high performance culture rests on that all our employees live our core values. We will never have guidelines for every situation we will meet, but if all of us are guided by a strong sense of our values, we will always navigate in the right direction.

RESPONSIBILITYThis is the foundation of our culture. Taking responsibility is a way to show commitment to our work. We take ownership of the relationships with our clients and stay true to our word.

COLLABORATIONAlone we can do so little; together we can do so much. Collaboration knows no geographical borders. At Business Sweden, we act as one global team to create the best possible value for our clients.

IMPACTBy monitoring the world around us and identifying possibilities , we make a difference by helping companies to seize new, sustainable business opportunities. We create impact both for our clients and for Sweden.

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head of customer support jobb i stockholm

Acting Head of International Sustainable Business, Stockholm

Head Of Onboarding

Customer Service Team Lead

Head of Commercial Excellence, Food & Pharma Division

Technical Customer Support Lead - Stockholm or London

Head of Strategic Insights & Industry Marketing

Head of Customer Experience

Head of Communications, Division Food & Pharma

Head of Customer Success

Head of Internal Audit

Professional Services Consultant, Sweden

Head of Sales Nordics

Head of Partnerships

Join our Customer Success Manager (Buy Side) teams!

Head of Customer Success

Head of Partnerships to Curoflow

Key Account Manager Specialty Care

PRODUCT OWNER

Vice President, Strategy & Business Development

Head of Customer Success

Jag vill få den senaste jobbevakningen för head of customer support i stockholm

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