20 bästa jobben som head of customer experience i stockholm (Rekryterar nu!)

Head of Customer Experience
Lovable —Stockholm
- Heltid
- Ledarskap
Acting Head of International Sustainable Business, Stockholm
Business Sweden —Stockholm
- Engelska
- Masterexamen
- Kandidatexamen
Head of Strategic Insights & Industry Marketing
Alfa Laval —Stockholm
- Heltid
- Marknadsföring
- Masterexamen
- Analytisk förmåga
Head of Customer Base Management
Telia Company AB —Solna
- Marknadsföring
- Engelska
- Företagsekonomi
Head of Commercial Excellence, Food & Pharma Division
Alfa Laval —Stockholm
- Heltid
- CRM-program
- Microsoft Excel
- Marknadsföring
Head Of Onboarding
Rydoo —Stockholm
- Heltid
- Engelska
- Masterexamen
- Analytisk förmåga
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13d
Customer Service Team Lead
DigitalTolk —Stockholm
- CRM-program
- Kundservice
- Engelska
Head of Customer Success
Tandem Health —Stockholm
- Heltid
- Kontor
- Betald semester
- Föräldraledighet
Head of Communications, Division Food & Pharma
Alfa Laval —Stockholm
- Heltid
- Marknadsföring
- Organisationsförmåga
- Budgetansvar
Sales & Partnerships Manager - Uber Health & Transit (Nordics)
Uber —Stockholm
- Heltid
- Försäljning
- Salesforce
- Engelska
Head of Partnerships
Curoflow —Stockholm
- Försäljning
- Engelska
- Business development
Head of Internal Audit
Tele2 —Kista
- Heltid
- Engelska
- Finans
- Analytisk förmåga
Join our Customer Success Manager (Buy Side) teams!
Mercell —Stockholm
- CRM-program
- Engelska
- Kommunikationsfärdigheter
- Föräldraledighet
Head of Partnerships to Curoflow
Winona —Stockholm
- Försäljning
- Engelska
- Business development
Head of Sales Nordics
AUTO1 Group —Bromma
- Heltid
- Försäljning
- Marknadsföring
- Engelska
Ansök direkt
Head of Customer Success
HRM Affärsutveckling i Stockholm AB —Stockholm
- Heltid
- Engelska
- Agile
- Ledarskap
Technical Customer Support Lead - Stockholm or London
Tandem Health —Stockholm
- Heltid
- Engelska
- Kontor
- Kommunikationsfärdigheter
- Betald semester
- Föräldraledighet
Head of Merchandising- Menswear
GANT AB —Stockholm
- Heltid
- Analytisk förmåga
- Ledarskap
- Kommunikationsfärdigheter
7d
Store Manager (m/f/d) - Stockholm, Kista
Pandora Jewelry —Stockholm
- Heltid
- Microsoft Excel
- Engelska
- Microsoft Office
- Personalrabatt
Vice President, Strategy & Business Development
Mycronic AB —Täby
- Finans
- Masterexamen
- Business development

Jag vill få den senaste jobbevakningen för head of customer experience i stockholm

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Head of Customer Experience

Lovable
Stockholm

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Jobbinformation

Heltid

Kvalifikationer

Ledarskap

Fullständig jobbeskrivning

TL;DR: We're hiring a Head of Customer Experience to own how customers succeed with Lovable end-to-end — from first interaction to enterprise adoption. This isn't a traditional support leadership role: you'll build an agentic-first CX function from the ground up, sitting at the intersection of Product, Engineering, and GTM.

Why Lovable?
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we're just getting started.

We're a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.

The Role
We're hiring a Head of Customer Experience to own the full spectrum of how customers succeed with Lovable, from their first interaction to enterprise adoption.

This is not a traditional support role. You'll own the function that sits at the intersection of Product, Engineering, and GTM and build feedback loops that make Lovable better. Everything you build should be agentic-first. We're not looking for someone who will staff up a classic support org — we want someone who will build this function around AI agents.

What you'll do

CX function — own ticketed support, async support, incident response, and onboarding.
Agentic support infrastructure — architect and build AI-powered systems that resolve issues, surface product signals, and scale coverage without scaling headcount 1:1.
The product feedback loop — you're the clearest signal we have on what's broken, confusing, or missing; you own turning that into structured input for Engineering and Product.
Enterprise CX — build dedicated support motions, office hours, and success touchpoints for our largest customers.
Social support — own Lovable's customer support presence and response across channels like Reddit, Discord, LinkedIn, and Twitter/X.
CX metrics — own and move CSAT, resolution time, time-to-value, and NPS.

What we're looking for

10+ years of experience, with at least 5 in a leadership role owning Customer Experience.
AI-native operator — you're actively building agentic support systems today, not planning to "explore AI" in the future.
Commercially accountable — you've owned NRR, churn, CSAT, or expansion targets and can cite specific results.
Cross-functional fluency at the intersection of Product, Engineering, and GTM.
Proven people leader — you've hired, developed, and retained CX managers and ICs across multiple time zones.
Technical depth — comfortable working inside an engineering org, contributing to product direction, and building tooling.
Preferred: background from AI-native or developer tools companies; experience scaling PLG support at high-growth tech companies; has contributed code or built internal tooling for support/CX infrastructure.

About your application
Please submit your application in English. It's our company language, so you'll be speaking lots of it if you join.

We treat all candidates equally - if you're interested, please apply through our careers portal.

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head of customer experience jobb i stockholm

Head of Customer Experience

Acting Head of International Sustainable Business, Stockholm

Head of Strategic Insights & Industry Marketing

Head of Customer Base Management

Head of Commercial Excellence, Food & Pharma Division

Head Of Onboarding

Customer Service Team Lead

Head of Customer Success

Head of Communications, Division Food & Pharma

Sales & Partnerships Manager - Uber Health & Transit (Nordics)

Head of Partnerships

Head of Internal Audit

Join our Customer Success Manager (Buy Side) teams!

Head of Partnerships to Curoflow

Head of Sales Nordics

Head of Customer Success

Technical Customer Support Lead - Stockholm or London

Head of Merchandising- Menswear

Store Manager (m/f/d) - Stockholm, Kista

Vice President, Strategy & Business Development

Jag vill få den senaste jobbevakningen för head of customer experience i stockholm

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