20 bästa jobben som user experience i stockholm, ab (Rekryterar nu!)

Customer Support Agent
Epassi —Stockholm
- Microsoft Excel
- Kundservice
- Engelska
Growth & Community Lead - Stockholm, Sweden • Full-time
Furhat Robotics AB —Stockholm
- Heltid
- Försäljning
- Ledarskap
- Betald semester
- Föräldraledighet
QA Tester
JobBusters AB —Stockholm
- Deltid
- Engelska
- Föräldraledighet
- Personalrabatt
10d
Customer Experience Tech Support Agent
Air Liquide —Bromma
- Deltid
- Engelska
- Kommunikationsfärdigheter
Customer Support Agent - Dutch/English Speaking
Teamtailor —Stockholm
- 28 000SEK per månad
- Engelska
- Kontor
- Betald semester
Medical Operations - Stockholm
Tandem Health —Stockholm
- Heltid
- Kontor
- Kommunikationsfärdigheter
- Betald semester
- Föräldraledighet
Finance Assistant Part-Time
Happy Socks —Stockholm
- Deltid
- Distansjobb
- Microsoft Excel
- Engelska
- Microsoft Office
Operations Project Intern (TikTok LIVE) - 2026 Start (BS/MS)
TikTok —Stockholm
- Marknadsföring
- Skrivkunskaper
- Engelska
Strategy and Operations Project Intern (GBS) - 2026 Start (BS/MS)
TikTok —Stockholm
- Microsoft Excel
- Engelska
- Masterexamen
Product Experience Specialist (Full Time)
Lovable —Stockholm
- Heltid
- Masterexamen
- Kandidatexamen
Data Analyst (Early Careers)
OSTTRA —Stockholm
- Heltid
- Masterexamen
- Analytisk förmåga
- Kommunikationsfärdigheter
Ansök direkt
2d
Premises & Office Specialist / Safety and Security
Roschier —Stockholm
- Engelska
- Microsoft Office
- Analytisk förmåga
11d
Solution Consultant
Benifex —Stockholm
- Försäljning
- Engelska
- Forskning
Operations Intern (TikTok LIVE)-2027 Start
TikTok —Stockholm
- Marknadsföring
- Skrivkunskaper
- Engelska
4d
QA/Tester
NaturalCycles Nordic AB —Stockholm
- Heltid
- Hybridarbete
- Kontor
- Kommunikationsfärdigheter
2d
Sales Representative (German Speaking)
Xensam AB —Stockholm
- Heltid
- Försäljning
- Kundservice
- Engelska
Game Test Engineer
Just For The Win —Stockholm
- Analytisk förmåga
- Kandidatexamen
- Kommunikationsfärdigheter
- Betald semester
General Manager - Live Studios (Hybrid-casual Games)
Voodoo —Stockholm
- Heltid
- Distansjobb
- Engelska
- Analytisk förmåga
- Kommunikationsfärdigheter
Product Designer
Sinch Sweden AB —Stockholm
- Heltid
- Engelska
- Forskning
- Masterexamen
Property Underwriter
AXA —Stockholm
- Engelska
- Finans
1d

Jag vill få den senaste jobbevakningen för user experience i stockholm, ab

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Customer Support Agent

Epassi
Stockholm

Ansök nu

Jobbinformation

Visstid

Förmåner

Gratis snacks
Företagsevent

Kvalifikationer

Microsoft Excel
Fullstackutveckling
Kundservice
Engelska
Svenska
Zendesk

Fullständig jobbeskrivning

Multiple locations
Hybrid

I'm interested

Multiple locations
Hybrid

Job Description

Are you interested in joining one of Europe’s fastest-growing companies? Do you want to impact the wellbeing of millions of users?

If yes, join us to make an impact in a fast-paced and dynamic environment where you’ll play a key role in delivering an exceptional support experience that keeps our users at the heart of everything we do.

Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe, established in Finland in 2007. Since then, we have consistently grown, diversifying our products and expanding into new markets. Epassi has been recognised by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.

We are currently hiring a Customer Support Agent to join our team in Stockholm.

Your Mission at Epassi

As a Customer Support Agent, you will be the face of Epassi - supporting and interacting with our key stakeholders: end-users, clients, and partners. You will resolve support queries through phone, email and chat, guiding customers through the product journey with technical know-how and genuine care. This is a fixed-term position starting as soon as possible and concluding on 31 January 2027, with the possibility of extension depending on performance and company needs.

Your Responsibilities Will Be

Resolving customer support cases through phone, email and chat efficiently and professionally, delivering best-in-class service

Guiding stakeholders from a technical and product perspective through the user journey

Collaborating with colleagues and other teams to find the best solutions

Identifying recurring issues and feeding back findings to drive product development

Keeping up to date with new and changing product features

What You’ll Be Doing (Daily)

Monitoring and responding to support tickets, chat and phone channels

Logging, categorising and updating support cases accurately

Troubleshooting issues with the Epassi application and platform, escalating where needed

Staying informed on known platform issues and upcoming product releases

Contributing to stand-ups and support team meetings

You’ll Be Successful in This Role If You

Easily grasp new information and operating systems

Are an easy-going team player with a can-do attitude, who also works well independently

Excel in communication, provide excellent service, and have a strong eye for detail

Are structured and effective in how you work

What You Should Bring

A natural curiosity and a technical mindset - you enjoy figuring out how things work

Confidence in conversation and strong active listening skills

Excellent attention to detail and accuracy

An ability to stay organised and calm under pressure in a fast-paced environment

A genuinely customer-centric attitude - you care about the experience you deliver

A collaborative, positive approach and willingness to support the wider team

1–2 years of experience in customer service or a relevant field is a merit

Knowledge of Zendesk is a plus

Your Language Profile

Swedish - professional working proficiency (essential)

English - professional working proficiency (essential)

Why You Should Join Us

Be part of an ambitious growth journey and a global community of driven, bold, entrepreneurial Epassians in a company that is constantly evolving

Work with a clear purpose - boosting everyday wellbeing - and create a meaningful, positive impact on both individuals and society

Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes

Benefit from a great package including private health care, lunch benefit, wellbeing benefit, and snacks at the office

Work on a hybrid basis - 3 days in the office each week (5 days per week during onboarding)

Join a fast-growing tech company with a strong financial foundation and real opportunities to grow

Work with great people

Tianran Li

Product Owner

"Epassi is a youngster who is energetic and brings the best to the people. Best things working at Epassi is that we have good benefits. You can always learn something new and implement it in practice."

Aleksandra Wnuk

Backend Developer

"Work environment at Epassi is healthy and not stressful, and you can take part here in many interesting projects."

Marcin Gołubienko

Full Stack Developer

"During my work experience, I’ve got opportunity to touch every aspect of software delivery - not only from coding point of view."

Alexandra Andersson

Customer Service Agent

"The best thing about working at Epassi is colleagues. It is easy to get along with everyone, regardless of age and origin! My team has a good team spirit and we work well together to meet our goals!"

Great Place to Work

Company events
Hybrid and flexible working style
Modern working tools
International environment
Benefit package for wellbeing support
Private health support

Ansök nu

Förfina din sökning

user experience jobb i stockholm, ab

Customer Support Agent

Growth & Community Lead - Stockholm, Sweden • Full-time

QA Tester

Customer Experience Tech Support Agent

Customer Support Agent - Dutch/English Speaking

Medical Operations - Stockholm

Finance Assistant Part-Time

Operations Project Intern (TikTok LIVE) - 2026 Start (BS/MS)

Strategy and Operations Project Intern (GBS) - 2026 Start (BS/MS)

Product Experience Specialist (Full Time)

Data Analyst (Early Careers)

Premises & Office Specialist / Safety and Security

Solution Consultant

Operations Intern (TikTok LIVE)-2027 Start

QA/Tester

Sales Representative (German Speaking)

Game Test Engineer

General Manager - Live Studios (Hybrid-casual Games)

Product Designer

Property Underwriter

Jag vill få den senaste jobbevakningen för user experience i stockholm, ab

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