Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.
Field Office Administrator – Scandinavia
At Siemens Healthineers, we support advanced cancer treatment technologies that help healthcare providers deliver life-saving patient care. As a Field Office Administrator (FOA), you will be a key point of contact for customers, field service engineers, and internal teams across Scandinavia, helping to keep our service operations running smoothly and efficiently.
Working closely with the service team, you'll coordinate engineer schedules, manage customer requests, support spare parts orders, quotations and invoicing, while maintaining accurate records and supporting operational reporting.
What's in it for you?
We offer a competitive salary, comprehensive benefits package, and the opportunity to build a rewarding career with a global healthcare technology leader. You'll join a collaborative and supportive team, gain access to ongoing development opportunities, and play a meaningful role in helping healthcare providers deliver excellent patient care.
This role can be based in Denmark, but we will consider applicants from Southern Sweden, offering flexibility to work from your home country while supporting customers and colleagues across the Scandinavian region.
Key Responsibilities
Act as the first point of contact for customers and the service team.
Coordinate field service schedules and assign work to engineers.
Manage service requests, ensuring cases are routed and resolved efficiently.
Support spare parts orders, deliveries, returns, and purchase orders.
Schedule preventative maintenance visits with customers.
Prepare quotations and invoices for service work and spare parts.
Maintain accurate service records and support KPI reporting.
Provide general administrative support and assist with ongoing projects.
Skills & Experience
Experience in administration, service coordination, customer support, or a similar role.
Strong organisational skills with the ability to manage multiple priorities.
Excellent communication and customer service skills.
Fluent English plus at least one Scandinavian language (Danish, Swedish, or Norwegian) is essential.
Proficient in Microsoft Office (Outlook, Word, Excel, Teams).
Experience with ERP/CRM systems (SAP and/or Salesforce preferred).
Detail-oriented, proactive, and able to work independently within a geographically dispersed team.
Even if you don't meet every requirement, we encourage you to apply. We welcome applicants from diverse backgrounds and experiences who are excited to make a difference in healthcare
#LI-REMOTE
#LI-OSI
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Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Healthineers’ specific businesses, please visit our company page here.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
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