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Service Owner – Infrastructure Security

McDonalds -
Stockholm

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Jobbinformation

Kvalifikationer

Engelska
Brandväggar
DHCP
Datornätverk
DNS
Ledarskap
PowerShell
Active Directory

Fullständig jobbeskrivning

Applications are considered on a rolling basis
Multiple locations
Hybrid

Job Description

The Role

As the Service Owner for Infrastructure Security Nordics, you hold end-to-end accountability for our security service portfolio across strategic, tactical, and operational levels. Your mission is to ensure that security services continuously evolve to meet business demands while delivering measurable value.

You are technically broad, with a deep experience across diverse infrastructure stacks. In this role, you will transition your hands-on expertise into a leadership capacity—acting as a subject matter expert and problem manager while steering our external partners toward excellence. In short you will be our Nordic go-to person regarding security related service operations.

Key Responsibilities

Service Design & Delivery

- Govern standardized, scalable infrastructure security services across the enterprise.
- Act as a consultant to developers and application owners, ensuring "security by design" in new solutions.
  
  Compliance & Risk Management
- Define, maintain, and enforce infrastructure and security policies.
- Ensure strict adherence to organizational standards and IT security baselines.
- Proactively identify and mitigate infrastructure-related risks
  
  Vendor & Stakeholder Management
- Drive vendor performance to meet cost targets, SLAs, and KPIs.
- Bridge the gap between technical requirements and business objectives through effective communication.
- Lead the resolution of more severe infrastructure security incidents (Problem Management).

Required Competences

Experience: Minimum 5 years of relevant IT experience. Experience in the retail or restaurant industries is a significant advantage.

Leadership Mindset: A broad technical background with the desire to move from hands-on operations to tactical leadership and vendor governance.
Vendor Relations: Proven track record in vendor management, procurement, and contract oversight within an outsourced IT model.
Security Literacy: Deep understanding of cybersecurity principles and the technical frameworks required to implement them.
Communication: Fluent in English (spoken and written), with the ability to influence both technical teams and business stakeholders.

Technical Expertise

Required Core Knowledge

Network & Core Services: Configuration and management of DHCP, DNS, NTP, and SMTP.
Architecture: Solid understanding of both Cloud (Azure) and On-Premises infrastructure
Security Services: * Firewall administration and perimeter defense.
- Vulnerability management lifecycles.
- Azure and M365 Security ecosystems.
Other: Ownership of Azure Virtual Desktop & Security forum

Meritorius Knowledge

Identity & Access Management: Active Directory (Domain Controllers, OU structure, delegation) and Entra ID.
Endpoint Security: Management of EDR/XDR and device compliance.
Policy & Governance: Hands-on experience with risk management practices and security policy enforcement.
Tools & Automation: Proficiency in PowerShell for automation and Wireshark for deep-dive troubleshooting.
Application & Information Curious? Even if you’re not actively looking, we welcome confidential conversations—get in touch and we’ll tell you more! In this recruitment process, McDonalds / Foodfolks is partnering with Aliby – The Pink Company. As interviews and selection are conducted on an ongoing basis, we kindly ask you to submit your application as soon as possible via the link. If you have any questions, you are welcome to contact our recruitment consultants:
Omar Burazerovic 0728 897 441, [email protected]
Lars Ohlson 0705 888 175, [email protected]
We look forward to receiving your application via the link in the advertisement.

About the company

McDonald’s is the largest restaurant chain in the Nordics and the market leader in both sales and market share, serving iconic products such as the Big Mac and world-famous fries to over 600,000 guests every day.

In 2021, McDonald’s became the leading Quick Service Restaurant in each of the Nordic countries for the first time. System-wide sales exceed €2.0 billion, with more than 136 million customers served annually. Food Folk is the largest youth employer in the region, with around 30,000 restaurant employees and approximately 70 franchisees operating across four countries. There are ambitious plans to grow to 600 restaurants by 2030.

We believe in using our scale and reach responsibly, engaging customers, employees, franchisees, suppliers, and partners to make a positive impact in the communities we serve. We are proud of the progress made and remain committed to driving meaningful change across our markets.

Food Folk is an independent company holding a 20-year McDonald’s International Development Licence (“IDL”) to operate McDonald’s restaurants in the Nordics. Owned by the Hands Family since 2017, Food Folk oversees both restaurant operations and the associated real estate portfolio. The corporate organisation comprises around 300 colleagues, with offices in Copenhagen, Helsinki, Oslo, and Stockholm.

Mats Munkhammar | Contact Person

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McDonald’s HQs

Multiple locations | Hybrid

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