20 bästa jobben som shift leader i bromma, ab (Rekryterar nu!)

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Operations Coordinator

Tele2 -
Kista

Ansök nu

Jobbinformation

Heltid

Förmåner

Tjänstepension

Kvalifikationer

Engelska
Svenska
Kommunikationsfärdigheter

Fullständig jobbeskrivning

Ansök senast: 31 augusti 2026
Kista
Hybrid

Arbetsuppgifter

As an Operations Coordinator, you will play an important role in our journey toward an efficient and automated dispatch function. This role offers a great balance between managing daily operations and contributing creative ideas to our processes and business development.

Are you ready to be at the forefront of digital innovation? Join our dynamic team at Tele2, where Digital Capabilities & Technology (DCT) is the engine behind our products and services. As the essential enabler of our commercial
ambitions, DCT brings automation and simplicity to the telecommunications industry, revolutionizing the way we connect and communicate.
Within our organization, you’ll find everything from the backbone infrastructure of technology and IT systems, serving both our external & internal customers, to advanced analytics, AI creation, and frontend development. Our team plays a vital role in ensuring reliable and premium services through delivering exceptional experiences to our end customers, both Consumer and Enterprises, all the while supporting our colleagues within Tele2.

About the job

The purpose of this role is to coordinate and route incident tickets to our technicians in a smooth and efficient way. This includes handling incidents regarding the property network and ensuring high quality in our data to support our journey toward automation.

As one of our Operations Coordinators, you will act as a central hub for scheduling and planning, coordinating our field technicians and partners. You will also be a key contributor to the development of our automated dispatch function, as well as other routines and processes within the team.

The position is a temporary replacement role that runs until June 5, 2027.

Tasks included in the role:

Contribute to the ongoing planning and overview of team capacity and skills.
Monitor and follow up on SLA/OLA to ensure consistent quality.
Collaborate and coordinate closely with NOC, Field Service, Customer Service, and other stakeholders.
Develop and refine daily working methods and routines together with the team.
Participate in process development and help define what we need from our support systems.

Who are you?
To thrive and succeed in this role, we believe that you have...

Experience in supporting change and contributing to business development.
Experience in dispatch, scheduling, or similar coordination.
A strong eye for quality and attention to detail.
Excellent communication skills in both English and Swedish, with an ability to build positive relationships.
Great collaboration skills.

You are someone who thrives in a collaborative environment where we work together to improve. You enjoy finding smarter ways of working and feel motivated to help implement them. You feel comfortable in a role that is evolving and look forward to being an active part of our transition toward automated and streamlined processes.

Vi har riktigt bra förmåner

Tjänstepension

Flexibelt arbetssätt med möjlighet till hybridarbete

Möjlighet till interna karriärvägar och utveckling

Föräldralön

Rabatter på Tele2s produkter och tjänster

Inkluderande arbetskultur

Kvalifikationer

A few words from the manager

My name is Vendela Arnelid and I am the manager of Operations Improvements & Enablement. I am constantly working to achieve efficiency through improvements of processes, ways of working and delivering this with good quality. I believe that continuous implementation of smaller changes often will accomplish big value over time. This is not possible without a culture where we trust each other, have fun at work, have the possibility to grow in our roles and have a creative environment with easy cooperation and its very welcome to have “crazy ideas”.

Why Tele2

We believe in fostering a creative and flexible work environment. You will be part of a culture where teamwork and inclusion are leading the way forward, a place where you bring your whole self to work as the unique person you are. We are committed to building a company that values diversity in all its forms.

Every employee is important for the company’s success and you will always have an impact through your work with opportunities for growth and development through internal paths.

At Tele2, we work hard to our commitment to lead in sustainability, which has made us the number one climate leader in Europe and we keep reaching new goals as we are bound to shift to a circular economy.

Interest and application
Would you like to be a part of the Tele2s value-driven and including culture? Then hit the “apply now” button and let’s find out if we’re a match!

Please note that in compliance with personal data management regulations (GDPR), we are unable to accept CVs via email.

As a step in the recruitment process, Tele2 performs a background check on final candidates.

Please note that due to the summer holiday season, this application window will remain open longer than usual. We will begin reviewing applications and starting the selection process in August. We appreciate your patience during this summer period and look forward to reading your application.

Några av våra medarbetare

Emma

Digital Capabilities & Technology

"På Tele2 siktar vi högt för att skapa obegränsade möjligheter"

Fanny

Systemspecialist Unified Communications

"Arbetsmiljön på Tele2 främjar både personlig och professionell utveckling, och det finns betydande möjligheter för vidare karriärutveckling"

Om företaget

Tele2 är en nordisk och baltisk telekomoperatör byggd på en stark utmanarkultur. Sedan 1993 har Tele2 utmanat etablerade normer i telekombranschen genom att göra uppkoppling enklare, smartare och mer kostnadseffektiv för våra kunder. Tele2 erbjuder mobila och fasta tjänster, TV och streaming samt IoT‑lösningar till konsumenter och företag i Norden och Baltikum.
Hållbarhet är en integrerad del av hur vi arbetar. Tele2 har uppmärksammats som Europas klimatledare av Financial Times och utsetts till Sveriges mest hållbara bolag, vilket speglar vårt långsiktiga engagemang för att minska vår miljöpåverkan och driva cirkulära lösningar tillsammans med våra kunder.

Våra värderingar – Be Brave, Take Action, Make it Simple och Act Cost-efficiently – vägleder vår kultur, hur vi samarbetar och hur vi omsätter idéer till handling.

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shift leader jobb i bromma, ab

Operations Coordinator

Paint Prep

Maintenance manager

Shift Leader- vikariat

Senior Product Manager

Area Tech Manager - People

Customer Communications Manager

Managing Director Zeekr Nordics & Country Manager Zeekr Sweden

Engineering Manager

Mission Sales Director, Nordics

Business Development Manager Nordics - Services

Management Consulting Manager - Energy

Software Engineer ServiceNow

Shift Leader Service

Business Development Manager – Defence

Shift Leader Kök

Account Executive

Head of Customer Experience

Head of Finance Operations & Analytics

Country Director - Finland

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