What you will be doing:
As a planner you will undertake the planning and coordination of activities such as stock, resources, products as required for the logistical process to proceed smoothly in order to deliver clients’ orders and business needs expectations. You will control and co-ordinate all activities associated with receiving and dispatching goods in line with customer requirements, standards, and service levels.
Responsibilities
- Using the systems in the agreed way and managing quality issues on behalf of the customer. These quality issues relate to service and stock.
- Working with customers and carriers to ensure customer delivery requirements are achieved
- Working with Shift Leader and Operator to ensure optimum work flows and efficiencies take place in all warehouse activities
Core tasks
- Ensure all customer orders are received and, on the system
- Work with carrier representatives and warehouse team to ensure prompt and accurate loading and unloading
- Work to ensure picking, loading and unloading activities are completed in a timely manner
- Use the systems in the most efficient way to create a smooth flow of product in and out of the high bay
- Act in line with agreed procedures for ensuring quality of product is to maintain at all times in line with customer requirements (temperature, damages etc.)
- Communicate with customers, carriers and in house team of any deviation from process, quality issues, and service issues, or risk of failure in these areas
- Agreed reporting and communication with customer
Additional tasks
Assisting the operation as required by the site, including:
- Assist colleagues in carrying out tasks as required
- Helping maintain a clean and tidy work environment
- Continually look to opportunities for improvements