Job Title: Commercial Coordinator – Norway & Sweden
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Commercial Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
Knauf Insulation is proud to be part of the Knauf Group. ….. To learn more about the business, click here.
Can you say ‘yes’?...
Do you enjoy building new relationships?
Do you like to collaborate and work closely with those around you?
Do you have an eye for new opportunities?
As our Commercial Coordinator in Norway & Sweden, you will play a key role in supporting the Sales team by improving the efficiency of the sales process, ensuring high-quality lead management, and maximizing opportunities within existing customer accounts. This role acts as an important link between customers, Sales, Product Management, Customer Support, and other internal stakeholders to deliver a seamless customer experience.
What you’ll be doing…
Qualify, prioritize, and manage incoming sales leads from the Norwegian and Swedish markets.
Collaborate closely with Product Management to assess product suitability, project requirements, and any special technical or commercial considerations.
Manage enquiries from existing customers by assessing needs, providing assistance where appropriate, or directing requests to the relevant Sales representative, Customer Support, or other internal teams.
Support customer lifecycle management for assigned customer accounts, identifying opportunities for account growth and upselling.
Maintain accurate customer and sales information in the CRM system and prepare reports to support sales planning and performance tracking.
Coordinate effectively across departments to ensure timely follow-up and a high level of customer satisfaction.
Contribute to continuous improvement of internal sales processes and administrative workflows.
A full role profile is available upon request from HR/Talent Acquisition.
What we’d love for you to have:
We are interested in you as a person, your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.
If you have any of the following – this would be an added advantage:
Experience or knowledge within insulation products, building materials, or related technical products/services is preferred.
Previous customer-facing experience, ideally in sales, inside sales, customer service, or sales support.
Strong collaboration and communication skills with the ability to work effectively across multiple teams.
Excellent organizational and administrative skills with strong attention to detail.
Experience using CRM systems and maintaining accurate customer data.
Ability to manage multiple priorities in a fast-paced environment while maintaining a customer-focused approach.
Proficiency in Norwegian and Swedish, along with good English communication skills, is highly desirable.
We'll provide:
Full Company Sick Pay
Health and Wellness allowance
What happens next?
We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.
Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry.
