Join Dustin’s Operations Center and take on a pivotal role at the heart of our Managed Services organization, where you’ll proactively monitor customer environments, manage critical incidents, and help ensure business continuity around the clock. If you thrive in a collaborative, fast-paced environment and want to make a real impact while growing your technical expertise, this is the opportunity for you.
This position is available in either our Nacka Strand (Stockholm) or Malmö office, offering the opportunity to join a highly skilled team from one of our key locations in Sweden.
This is what makes the position as Operations Center Engineer unique
Build broad technical experience across infrastructure, networking, monitoring, and Managed Services while working with a diverse customer landscape
My name is Josefin Landgren, and I am the Manager for Operations Center and Incident Management at Dustin. As a leader, I strive to create an inclusive and engaging environment where every team member feels valued, has the opportunity to grow professionally, and is empowered to shape their own career path. My goal is to support you with continuous learning, collaboration, and trust, so that together we can deliver great results while enjoying the journey.
Your role & influence as Operations Center Engineer
Responsibility: You are responsible for maintaining operational oversight of customer environments and ensuring incidents, alerts, and service requests are handled efficiently and according to established processes. Through your contribution, customers can rely on stable and well-managed IT services.
Collaboration: Together with your team you will ensure seamless service delivery, to resolve customer issues effectively and contribute to continuous service improvements. You'll work closely not only with your immediate team members but also with cross-functional Managed Services teams across Dustin.
Monitor infrastructure and network environments connected to our customers Managed Services, proactively handling alerts and ensuring stability, performance, and reliability
This is what we imagine you bring
We envision you as a curious and service-minded professional who enjoys troubleshooting, collaborating with others, and working in an environment where priorities can change quickly. You take ownership of your responsibilities and approach challenges with a structured and proactive mindset.
Additionally, it's important that:
What can you expect next?
To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:
The Hiring Manager Josefin, values transparency and open communication, and will ensure dedicated time during the First Interview to address your questions, fostering a strong mutual fit.
