Nobu Hotel Madrid is preparing to open its doors, and we are seeking exceptional F&B Captains for this flagship luxury lifestyle property.
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before.
Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
As F&B Captain at Nobu Madrid, some of your tasks will be:
- The Captain is responsible for ensuring the excellent standard of customer service
- The Captain will greet guests pleasantly and efficiently.
- Ensure orders are placed will distribute supplies
- Will administer the rota and floor plan for Front of House Team
- To work closely with the management
- Shall be involved in the progression of new team members
- Will complete evaluations for team members
- Will conduct weekly meetings to discuss goals of all team members
- Ensure the ongoing training of all front of house team members
- Enforcing the rules and regulations for Nobu
- The pre-meal meeting briefing
- To constantly enforce service standards to ensure they align with Nobu standards
- Being aware of the development/growth of team members
- Keep the Captains daily journal up to date
- Listening to complaints and inform Managers of any outstanding issues
- Understanding and enforcing the seriousness of the Omakase. Product knowledge is one of the key reasons for our success
- Supporting, recognizing, encouraging and bringing out the best qualities in your employees
- The Captain will lead by example
- Ensuring the restaurant is correctly set up for Lunch/Dinner service
- Checking to see all duties have been completed prior to letting staff depart the building
- Cash up at the end of the day and ensure each servers micro bills have been accounted for.
- Ensure all menus and wine lists are printed
- Ensure all glassware, crockery and cutlery is to the standard required by Nobu
- Taking turns with your fellow Captains to close the restaurant.
- Pay attention to the accounts and communicate with the accounts department
- Prepare for the weekly Captains meeting
- Must adhere to standards and rules of Nobu
Starting Date: August 3rd, 2026
