Customer Success & Support Representative (Fluent Danish & Swedish Required)
Location: Stockholm
We are on a mission to improve oral health through the world's most compelling dental technology solutions.
Clinic owners choose Muntra to streamline operations, improve patient experience, and raise the quality of care.
We bring together health records, e-prescriptions, bookkeeping, and patient acquisition in one simple, cloud-based service.
We’re looking for a motivated and service-minded Customer Success & Support Representative to join our growing team. In this role, you’ll work closely with our Danish and Swedish team and directly with our customers to ensure they succeed with Muntra from day one.
What you’ll do
- Provide hands-on support and training so customers get the most out of our tools
- Be the first point of contact for customer questions and troubleshoot issues with empathy and accuracy
- Collect feedback from customers and share insights with our product and tech teams to continuously improve Muntra
- Guide new clinics through onboarding and implementation of Muntra’s platform
- Build strong, long-term relationships with customers through proactive check-ins and support
- Help refine and scale our onboarding, training, and support processes as we grow
Who you are
- Passionate about delivering excellent customer service and building trust
- Fluent in Danish, Swedish, and English (additional Nordic languages are a plus)
- A great communicator who is patient, clear, and supportive
- Tech-curious with an interest in healthcare and digital solutions (nice to have)
- Organized, adaptable, and excited to work in a fast-growing startup environment
- Looking for a career opportunity, not just a job!
What you’ll get
- The chance to be part of an innovative company transforming healthcare
- A close-knit team of entrepreneurs, ex-consultants, and industry leaders
- Team socials and a supportive, fun work culture
- A role where your work directly improves healthcare for millions of patients
- Room to grow, we invest in your development and offer a real career path, not just a job
Why join Muntra?
At Muntra, we care about each other and the world around us. We encourage personal development, celebrate diversity, and believe we achieve more together. Expect to learn new things, take on responsibility, and have fun every day.
Our office: We’re based at Narvavägen in central Stockholm, a vibrant and well-connected area close to both Östermalm and Djurgården. Our office is modern, bright, and designed for collaboration - with comfortable workspaces, meeting rooms, and social areas. The location makes commuting easy, and you’ll find plenty of cafés, restaurants, and green spaces just around the corner.
If you have any questions about this role, please reach out to [email protected].
(Please note: we do not accept applications by email due to GDPR.)
Lön: 25 000,00kr - 35 000,00kr per månad
Arbetsort: På plats
