About the Role
Do you enjoy combining commercial discussions, analytical thinking, and customer collaboration in a fast-paced SaaS environment? As a Renewal Manager at Tacton, you will play a key role in securing recurring revenue, reducing churn, and driving successful renewals for customers globally.
You will work closely with Customer Success, Sales, Finance, and Revenue Operations in a collaborative and high-visibility role that combines customer negotiations, forecasting, process management, and operational execution. You will report to the VP Customer Success- Johan Jacobsson.
This is a role with strong ownership and the opportunity to influence ways of working, improve processes, and contribute to future automation and AI-driven efficiencies.
2–5 years of experience within renewal management, customer success, or similar commercial roles, preferably within B2B SaaS, technology, or manufacturing industries
Bachelor’s degree in business administration, engineering, science, or a related field is considered a plus
Who Will Thrive in This Role
We believe you are a proactive, structured, and commercially minded person who enjoys balancing customer interaction with operational execution. You thrive in fast-paced environments where priorities can shift quickly and feel comfortable taking ownership of your work independently. You are detail-oriented, communicate clearly, and enjoy building strong relationships with customers and stakeholders. At the same time, you are curious, solution-oriented, and motivated by improving processes, learning new ways of working, and contributing to a positive and collaborative team environment.
The Recruitment Process Consists Of
This position is based in Stockholm and requires you to work from our office on a regular basis.
About Tacton
Tacton is a global leader in software for manufacturers of complex, highly configurable products. Tacton delivers the Buyer-Centric Smart Factory, connecting buyer engagement with engineering and order fulfillment through a single source of truth.
By uniting Configure, Price and Quote, Configuration Lifecycle Management, and Configured Order Fulfillment, Tacton helps manufacturers manage complexity, protect margins, and deliver with confidence across the lifecycle.
With more than 26 years of experience, Tacton supports manufacturers worldwide and is headquartered in Stockholm, Sweden and Chicago, USA. Learn more at www.tacton.com.
